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Compliance Appeals Lead, Cash App

  • Job
    Full-time
    Senior Level
  • Legal
    Banking & Finance
  • Dublin
    Remote
  • Quick Apply

AI generated summary

  • You need 5+ years in BSA/AML compliance, 3+ years managing teams, strong knowledge of MSB regulations, BSA/AML laws, and metrics-driven analysis. Relevant certifications and crypto knowledge are essential.
  • You will manage the Appeals team, develop training, streamline operations, ensure compliance, monitor metrics, handle escalations, and collaborate with various teams on process improvements.

Requirements

  • 5+ years in a BSA/AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space
  • 3+ years people management experience, including coaching and developing compliance specialists/ analysts
  • Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
  • Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
  • A metrics-driven approach to create substantiated solutions and efficiency
  • Ability to present and communicate findings to senior leadership
  • Relevant industry certifications (CAMS, CGSS, CFE, CFCS, CRCM)
  • Knowledge of Bitcoin and other cryptocurrencies

Responsibilities

  • Oversee Appeals team operations, including training, hiring, coaching, and managing staff and program development
  • Develop and maintain procedures applicable to the team
  • Identify training opportunities; design/coordinate the development of training materials
  • Improve existing workflows, and streamline/ enhance operational efficiency
  • Work with other Compliance Leads to promote strategic planning on team growth, organizational structure, focus areas, and quarterly goals
  • Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
  • Create, monitor, and meet important operational metrics and implement solutions with COM program managers regarding any issues identified
  • Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
  • Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
  • Provide guidance and insight on account escalations, including handling account escalations from junior team members
  • Collaborate with Support, Risk, and other operations teams within Block

FAQs

Do we support remote work?

Yes, this position is a remote role based in Germany.

What is the primary mission of the Compliance Appeals Lead?

The primary mission is to design and implement an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem.

What qualifications are required for this position?

Candidates should have 5+ years in a BSA/AML senior compliance role, 3+ years of people management experience, and operational knowledge of a Compliance program, among other qualifications.

What does the Appeals team operations involve?

The Appeals team operations involve training, hiring, coaching, managing staff, and program development.

Is there an emphasis on training within the role?

Yes, there is an emphasis on identifying training opportunities and designing/coordinating the development of training materials.

What type of experience is preferred for applicants?

Experience in a financial services firm, preferably in the payment or Fintech space, is preferred.

Are there any additional certifications that are considered beneficial?

Yes, relevant industry certifications such as CAMS, CGSS, CFE, CFCS, and CRCM are considered beneficial.

How does the role support compliance with BSA/AML requirements?

The role involves understanding the regulatory landscape and compliance requirements, including customer identification and due diligence best practices.

What is the approach towards operational metrics in this position?

The role requires creating, monitoring, and meeting important operational metrics and implementing solutions regarding any identified issues.

What benefits are included in the overall compensation package?

The benefits package includes healthcare coverage, retirement plans, an employee stock purchase program, wellness perks, paid parental leave, paid time off, and learning and development resources.

Finance
Industry
501-1000
Employees

Mission & Purpose

Afterpay is a financial technology company that offers a "buy now, pay later" service, allowing consumers to make purchases and pay for them in four interest-free instalments. Their goal is to provide a flexible and convenient payment solution that helps shoppers manage their finances without incurring debt. By partnering with various retailers, Afterpay aims to enhance the shopping experience and support responsible spending habits. Their purpose is to empower consumers with financial freedom while driving sales for merchants.

Culture & Values

  • We’re brave with our decisions.

  • We keep it real with our actions.

  • We do the right thing for all stakeholders.

  • We shape the future with passion.