FAQs
Do we support remote work?
Yes, we offer a hybrid work model with an expectation to work from the office 2-3 days per week.
What is the minimum experience required for this position?
A minimum of 1 year of experience in service and support for Industry Standard Servers is required.
Is there an opportunity for career development in this role?
Yes, HPE invests in personal and professional development, offering specific programs to help you reach your career goals.
What educational qualifications are needed for this job?
A Bachelor's or Master’s degree in a technical field or equivalent experience is required.
What type of technical skills are essential for this role?
Comprehensive knowledge of Industry Standard Server solutions, experience with server management tools, and a basic understanding of operating systems like Windows, Linux, and VMware are essential.
What kind of work environment should I expect?
You should expect to work in a fast-paced, hybrid IT environment, collaborating as part of a team to address IT complexity.
What is the company culture like at HPE?
HPE offers a culture that values diverse backgrounds, encourages innovation, and provides flexibility to manage work and personal needs.
Are night shifts required for this job?
Yes, there is a willingness to work in a 24x7 shift environment, primarily night shifts.
How important is communication in this role?
Strong written and verbal communication skills are essential, as you will be interacting with both technical and non-technical stakeholders.
What additional skills could be beneficial for applicants?
Skills such as accountability, critical thinking, team collaboration, and a customer-oriented mindset are beneficial for this role.