FAQs
What are the working hours for the Concierge Desk Assistant position?
The position is a part-time 22.5 hour contract, with full mid-week flexibility required.
What skills are required for this role?
The role requires retail or concierge experience, strong customer service skills, effective communication, self-motivation, and being a people person.
Is prior experience necessary for this position?
Yes, retail or concierge experience is preferred for this role.
What kind of training will be provided?
Training will be provided through supplier training, product labels, magazines, and ongoing updates about new services and product launches.
What benefits can employees expect?
Benefits include a team member discount on iconic brands, competitive annual leave, recognition days for volunteering and wellbeing, wellbeing initiatives, extensive learning and development offerings, and additional benefits.
How does the company support diversity and inclusion?
Brown Thomas Arnotts fosters a diverse and inclusive workplace, ensuring that all team members' perspectives and contributions are valued and that different backgrounds, views, and personalities are nurtured.
What does the concierge service aim to enhance?
The luxury concierge service aims to enhance the customer experience through innovative and digital services, as well as by introducing additional events and promotions within the store.
Are there opportunities for career development?
Yes, the company believes in enhancing professional and personal development through a culture of belonging, inclusiveness, and extensive learning and development offerings.
How is teamwork emphasized in this role?
The role requires working as part of a team to deliver extraordinary service, ensuring open and clear communication, and contributing to store targets and goals.
Can I contact the company for accommodation needs during the hiring process?
Yes, you can contact careers@brownthomas.ie to request accommodation for the candidate experience.