FAQs
What is the contract type for the Concierge position?
The Concierge position is a part-time role with a 12-hour contract.
What are the primary responsibilities of a Concierge at Brown Thomas Arnotts?
The primary responsibilities include enhancing customer experience through innovative services, building customer loyalty, providing professional after-sales service, and promoting additional services, events, and promotions.
What qualifications are required for the Concierge position?
Candidates should have retail or concierge experience, strong customer service skills, and the ability to work in a fast-paced environment. Effective communication, being target-driven, self-motivated, and being a people person are also essential.
Is there any training provided for this position?
Yes, training will be provided to acquire and update product knowledge through supplier training, product labels, and other resources.
What benefits do team members receive?
Team members receive a discount across iconic brands, competitive annual leave entitlement, recognition days for volunteering and wellbeing, wellbeing initiatives, extensive learning and development offerings, leading talent programmes, and additional benefits.
How does Brown Thomas Arnotts foster inclusivity within the workplace?
Brown Thomas Arnotts promotes a culture of belonging and inclusiveness by respecting individual needs, enabling team members to work in a way that suits their lifestyles, and ensuring diverse backgrounds and perspectives are nurtured.
Is prior experience in luxury retail required for this position?
While retail or concierge experience is specified, prior luxury retail experience is not mandatory but may be beneficial.
Are there opportunities for professional development?
Yes, the company provides numerous learning and development offerings to enhance professional and personal growth.
What values guide the team's work at Brown Thomas Arnotts?
The team's work is guided by the values of creativity and innovation, going above and beyond, and doing the right thing, all aimed at fostering a sustainable future.
How can candidates request accommodations during the hiring process?
Candidates can request accommodations by contacting careers@brownthomas.ie.