FAQs
What is the minimum educational requirement for the Content Assistant position?
A graduate in any stream is the minimum educational requirement for this position.
What software skills are necessary for this job?
Basic knowledge of Microsoft Office, particularly Excel, is necessary for this job.
Is experience in digital content required for this role?
While experience in digital content is not explicitly required, a passion for working with digital video content is essential.
Are there any specific skills related to analytical thinking required?
Yes, basic analytical and logical reasoning skills are required for the role.
What will be the primary responsibility of the Content Assistant?
The primary responsibility will be to perform quality checks on English language digital content, identify errors, and validate errors reported by various systems and customers.
Will the associate need to work independently or as part of a team?
The associate will be an individual contributor; however, being a team player and collaborating on process improvements is important.
How will the performance of the associate be measured?
Performance will be measured based on compliance with operation metrics like productivity, quality, SLA requirements, QA guidelines, and personal and team goals.
Will the Content Assistant need to communicate with others?
Yes, the associate will need to contact publishers and vendor managers to report identified errors and provide status updates as required.
What type of working environment will the associate be in?
The employee will be required to work with headsets for the majority of their work time.
Is knowledge of video content creation and editing beneficial for this role?
Yes, an understanding of video content creation and editing will be considered an added advantage.