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Content Moderator

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Webhelp

Sep 20, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    IT & Cybersecurity
  • Hyderabad, +1

Requirements

  • Fluency in Hindi and English
  • Passion for social media
  • Prior user-generated content (UGC) moderation (Advantageous)
  • Experience in content mining and reviewing
  • Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
  • Ability to evaluate content in line with content and business policies
  • Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
  • Strong analytical and research skills with attention to detail
  • Ability to work in fast and evolving workflows
  • Adhere to strict deadlines
  • Ability to maintain a high degree of confidentiality

Responsibilities

  • Taking ownership of video content in alignment with client and business strategies
  • Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
  • Taking ownership for all videos in respective language queue
  • Providing accurate monitoring of content on first instance requirement

FAQs

What are the language requirements for this position?

Fluency in both Hindi and English is required for this position.

What will be my main responsibilities as a Content Moderator?

Your main responsibilities will include taking ownership of video content, proactively moderating uploads, ensuring accurate monitoring of content, and aligning with client and business strategies.

Is previous experience in user-generated content moderation required?

While prior experience in user-generated content moderation is advantageous, it is not explicitly required.

What kind of content will I be exposed to in this role?

You will be exposed to highly sensitive and explicit content on a daily basis, so comfort with this type of content is essential.

What skills are necessary for success in this role?

Strong analytical and research skills, attention to detail, demonstrable computer literacy, and the ability to work in fast-evolving workflows are necessary for success.

What is the salary range for this position?

The salary range for this position starts from 3,00,000 to 3,10,000 INR.

Are there any perks or benefits offered with this job?

Yes, perks include a free transport facility, medical benefits, rewards and recognition throughout the year, and access to state-of-the-art facilities.

How important is confidentiality in this role?

Maintaining a high degree of confidentiality is very important in this role.

What kind of work environment can I expect?

You can expect a collaborative work environment with energy, passion, and opportunities for recreational activities.

How do I apply for this job?

You can apply for this job by submitting your application through the designated platform or website as mentioned in the job advert.

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Webhelp

Think Human. Change the game. Create unforgettable, human experiences for today’s digital world.

Consulting
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Webhelp creates game-changing customer journeys. As your global CX BPO partner, we design, deliver, and optimize unforgettable human experiences for today’s digital world. Because brilliant brands demand brilliant experiences. Their reputation and revenue depend on them. Especially in a world where technology has integrated with every aspect of our lives, and people more and more look for a real, emotional connection, every step of the way. Inspired by our vision of making business more human, we create exceptional brand advocacy and loyalty, helping the leaders of today and the unicorns of tomorrow thrive. We are your virtual assistant, your Instagram post, your follow-up call, your save-the-day text. From sales to service, and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys. Our talented, imaginative brand ambassadors create incredible, seamless experiences, driving trusted, stronger relationships with your brand. We put our +1350 clients at the heart of everything we do, and champion imagination and creativity in the ways we work and innovate, driven by a start-up mindset we're passionate to never lose. Our +120,000 game-changers in more than 200 locations and over 60 countries are proud to bring their intelligence, empathy and expertise to the table every day. And as a business born in the new economy, we don’t think in hardware or software, but mindware. It’s in our DNA to continuously explore how today’s new and tomorrow’s next technology can best serve our people, our clients, and their customers. Webhelp is currently owned by its management and GBL, a leading global investment holding.

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