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Contracts Manager

  • Job
    Full-time
    Mid Level
  • Construction & Surveying
    Facilities Management
  • Liverpool

AI generated summary

  • You should have 3+ years in Facilities Management, HND/HNC in Building Services, and experience in mechanical/electrical/HVAC services, contract management, and budgeting, plus IOSH certification.
  • You will build relationships, oversee teams, drive contract performance, manage emergencies, ensure safety standards, and oversee budgets for continuous improvement.

Requirements

  • Minimum of 3 years’ experience in a Facilities Management role.
  • HND/HNC qualification in Building Services or equivalent.
  • Proven experience with mechanical, electrical, or HVAC services in FM contracts.
  • A strong grasp of contract performance and commercial knowledge.
  • Excellent communication and leadership skills, with the ability to inspire teams and build lasting relationships with clients.
  • Experience in managing contract budgets and maximizing supply chain performance.
  • Proven track record with the ability to meet project objectives within designated constraints.
  • Familiarity with performance deductions and payment mechanisms.
  • IOSH or equivalent health and safety certification.
  • Project management experience in Mechanical/Electrical/HVAC/Building fabric.
  • Experience in mobilisation of contracts.

Responsibilities

  • Build Strong Relationships: Develop and maintain excellent working relationships with client estate management teams, stakeholders, and internal departments to deliver outstanding service.
  • Lead the Team: Oversee and motivate local site management teams and direct labor, ensuring productivity and contract compliance.
  • Drive Improvement: Collaborate with senior management to implement change management processes that enhance contract performance and service delivery.
  • Exceed Expectations: Monitor and optimize contract performance to achieve all SLA and KPI targets.
  • Manage Emergencies: Take charge of emergency repairs, critical incidents, and temporary services to ensure minimal disruption to client operations.
  • Ensure Excellence: Lead the charge on health and safety standards, maintaining GRAHAM’s reputation for operational excellence.
  • Lead with Insight: Oversee budgets, prepare detailed reports, and drive performance reviews to ensure continuous improvement and financial success.

FAQs

What is the job title for this position?

The job title for this position is Contracts Manager.

Where is the location of the job?

The location of the job is Liverpool.

What type of contract is being offered?

A full-time, permanent contract is being offered.

What is the salary range for the Contracts Manager position?

The salary for the Contracts Manager position is competitive, but the specific range is not disclosed.

What benefits are provided to employees?

Employees receive generous time off, strong financial security, health and wellness focus, support programs, and career development opportunities.

What are the key responsibilities of a Contracts Manager?

Key responsibilities include building strong relationships, leading the team, driving improvement, managing emergencies, ensuring excellence in health and safety, and overseeing budgets and performance reviews.

What are the essential requirements for this position?

Essential requirements include a minimum of 3 years’ experience in a Facilities Management role, an HND/HNC qualification in Building Services or equivalent, experience with mechanical, electrical, or HVAC services in FM contracts, and strong communication and leadership skills.

Are there any desirable qualifications for this role?

Yes, desirable qualifications include familiarity with performance deductions and payment mechanisms, IOSH or equivalent health and safety certification, project management experience in Mechanical/Electrical/HVAC/Building fabric, and experience in the mobilisation of contracts.

Will my application be considered if I do not meet all the desirable criteria?

Yes, applicants will not be expected to meet any (or all) of the desirable criteria to be considered for an interview. Desirable criteria will only be used as part of the shortlisting process if there are a large number of applicants.

Does GRAHAM FM encourage diversity in the workplace?

Yes, GRAHAM FM is committed to developing a diverse and inclusive workforce and particularly welcomes applications from females and individuals from a minority ethnic background who are currently underrepresented in the industry.

Is security clearance required for this position?

A basic disclosure may be requested if security clearance is required by third-party clients; however, having a criminal record will not necessarily bar someone from obtaining a position.

Delivering lasting impact.

Real Estate
Industry
1001-5000
Employees
1778
Founded Year

Mission & Purpose

GRAHAM is a privately-owned company that specialises in the delivery of award-winning construction, civil engineering, interior fit-out, facilities management and investment projects. A truly national business, with an annual turnover of £948m, it operates from a network of 16 regional offices throughout the UK and Ireland, and employs over 2000 staff. Proudly “delivering lasting impact” since 1778, it is currently completing over 100 live projects across a range of key sectors including education, healthcare, commercial, retail, highways and rail. Looking ahead, GRAHAM has a record order book and a healthy £1.9bn pipeline of opportunity. As a responsible, sustainable contractor, GRAHAM has also aligned its CSR strategy to the UN Sustainable Development Goals to help achieve its ambitious social value and environmental targets. This account is only monitored during our hours of operation; Monday to Friday, from 8:30am to 5pm BST. Please expect a response within that time frame.