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Coordinator, HR Operations

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Paramount Pictures

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Los Angeles
    Remote

AI generated summary

  • You need 1+ year in HR, customer service, or admin, knowledge of HR areas, MS Office skills, problem-solving, strong interpersonal skills, and ability to thrive in a fast-paced environment.
  • You will provide HR support, manage onboarding/offboarding, handle employee data changes, assist with reporting, ensure data accuracy, and collaborate on HR projects for process efficiency.

Requirements

  • Minimum 1 year experience in a customer service, HR or administrative role (strong internships will be considered).
  • Working knowledge of topics across HR functional areas, including Benefits, Talent Acquisition, Learning & Development, Organizational Development, HR Systems/Operations, HR Compliance, and Payroll
  • Experience with Microsoft Office suite
  • Experience with HRMs and/or Customer Service platforms SuccessFactors, SalesForce, ServiceNow, a plus
  • Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions
  • Strong client facing / interpersonal skills and passion for delivering positive experiences and building relationships with teams and partners
  • Demonstrated ability to thrive in a fast-paced, complex, and ambiguous environment with quick deadlines and shifting priorities
  • Ability to analyze processes within a cross-functional organization, proficient at prioritizing new and improved processes
  • Ability to work independently, as well as within a collaborative team setting
  • Must be comfortable collaborating with senior HR and business leaders

Responsibilities

  • Provide employees with front-line HR support, guidance, and troubleshooting across HR topics, including HR programs & policies, timesheets and pay, benefits, and onboarding & offboarding, while effectively conveying complex HR information in a clear and understandable manner.
  • Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way.
  • Collaborate with cross-functional teams to develop self-service knowledge content for employees to access via MyAssistant and ServiceNow.
  • Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience.
  • Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy.
  • Manage end-to-end employee offboarding. Guide employee and manager through all necessary tasks and logistics, support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner.
  • Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams.
  • Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group.
  • Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
  • Partner with HRBP teams on client specific projects and tasks, as required.

FAQs

What type of support will the HR Operations Coordinator provide to employees?

The HR Operations Coordinator will provide front-line HR support, guidance, and troubleshooting across various HR topics, including HR programs and policies, timesheets and pay, benefits, and onboarding & offboarding.

What are the core responsibilities of the HR Operations Coordinator?

The core responsibilities include coordinating employee onboarding and offboarding, managing employee data changes, supporting HRBPs with reporting tasks, collaborating with cross-functional teams, and driving HR operational projects for efficiency.

What qualifications are required for the HR Operations Coordinator position?

A minimum of 1 year of experience in a customer service, HR, or administrative role is required. Additional qualifications include a working knowledge of HR functional areas, experience with Microsoft Office, and problem-solving skills.

What tools or platforms should the HR Operations Coordinator be familiar with?

Experience with HRMs and/or Customer Service platforms like SuccessFactors, Salesforce, and ServiceNow is a plus.

What is the hiring salary range for the HR Operations Coordinator position?

The hiring salary range is $53,000.00 - $63,500.00, depending on various job-related factors such as geographic location, market demands, experience, training, and education.

Is the HR Operations Coordinator position fully remote?

No, the position supports West Coast hours and is not fully remote; it may require a hybrid work arrangement.

What additional benefits are provided with this position?

Benefits include medical, dental, vision, a 401(k) plan, life insurance coverage, disability benefits, a tuition assistance program, and PTO, among others.

Will the HR Operations Coordinator be collaborating with senior HR leaders?

Yes, the HR Operations Coordinator must be comfortable collaborating with senior HR and business leaders.

Are there opportunities for career advancement within this role?

While the job description does not specify particular advancement opportunities, as a coordinator in HR Operations, there may be opportunities for growth and development within the HR department.

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Paramount Pictures

We Are Paramount

Entertainment & Media
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Founded in 1912, Paramount Pictures works with the entertainment industry’s biggest filmmakers and brightest stars to produce and distribute entertainment around the world. The iconic Paramount logo has opened some of the most successful and beloved films in cinematic history, including timeless classics such as Sunset Boulevard, The Godfather, Forrest Gump and Ferris Bueller’s Day Off; and blockbuster franchises such as Star Trek, Transformers, and Mission: Impossible. Recent innovative break-out films such as Interstellar, Arrival, A Quiet Place and Rocketman have further elevated Paramount’s film legacy. On the small screen, Paramount Television Studios’ Defending Jacob, 13 Reasons Why, The Alienist: Angel of Darkness and Tom Clancy’s Jack Ryan have also been thrilling audiences. With a beautiful 65-acre lot in the heart of Hollywood, a worldwide network of offices and a culture of engagement, Paramount’s passionate employees ensure the studio continues to deliver creativity and innovation to a dynamic industry. Paramount is a subsidiary of ViacomCBS, which reaches 700 million global subscribers through MTV, Nickelodeon, Comedy Central, BET and other media networks.

Benefits

  • Health

    Working here includes health and wellness programs, vision plans, childcare and more. Comprehensive health, dental, vision and life insurance plans for employees and their families, including domestic partners. Health saving and flexible spending accounts. A plethora of health and wellness programs for all fitness levels and lifestyles

  • Wealth

    Competitive 401(k) plan with a company match. Tuition Assistance. Financial Wellness Planning

  • Self

    Family-centered programs such as backup childcare and eldercare, adoption and family building assistance. Employee Assistance Program. Employee discounts and perks. Commuter program including a bicycle commuter reimbursement