Counter Associate "The Ordinary" Selfridges

DECIEM | THE ABNORMAL BEAUTY COMPANY

2mo ago

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
London

Requirements

Comfortable in engaging customers and applying products to the customer while providing consultations
Ability to multi-task, while providing professional and outstanding customer service
Desire to thrive working in a team environment
Effective time management and communication skills

Responsibilities

Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service
Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
Ensure standards for quality, customer service, and health and safety are met
Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
Manage customer feedback and queries
Assist in maintaining store standards of cleanliness and organization
Be aware of and assist in maintaining DECIEM’s merchandising concepts
Ensure tidiness standards are always respected and maintained
Thriving success <3
Responsible for opening/closing of the store, bank deposits, and paperwork

FAQs

What are the main responsibilities of a Counter Associate at "The Ordinary" Selfridges?

The main responsibilities of a Counter Associate at "The Ordinary" Selfridges include creating an unforgettable client experience in line with Deciem standards, providing skincare expertise and product knowledge to customers, and driving sales through excellent customer service.

What qualifications or experience are required to work as a Counter Associate at "The Ordinary" Selfridges?

To work as a Counter Associate at "The Ordinary" Selfridges, it is beneficial to have a passion for skincare, experience in retail or customer service, and the ability to provide excellent customer service. Training will be provided to ensure you have the necessary product knowledge.

What can I expect in terms of training and development opportunities as a Counter Associate at "The Ordinary" Selfridges?

As a Counter Associate at "The Ordinary" Selfridges, you can expect to receive training on skincare products, customer service techniques, and sales strategies. There may also be opportunities for career development within the company.

DECIEM | THE ABNORMAL BEAUTY COMPANY

Retail & Consumer Goods

Industry

1001-5000

Employees

2013

Founded Year

Mission & Purpose

DECIEM is a humble and happy umbrella of good beauty brands like NIOD and The Ordinary. We’ve been called every good and bad thing you can think of like “the most thrilling thing to happen to skincare”, and “the hottest beauty company right now”. Over the past year, we’ve sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future. DECIEM was founded in 2013 by “the beauty world’s most exciting disrupter”, Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon’s frustration at the beauty industry remained and he set off to make a change in the beauty business. That change is DECIEM and we’re working really hard to continue Brandon’s vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.