FAQs
What are the key responsibilities of the Counter Manager Assistant?
The key responsibilities include assisting the Counter Manager in team management, monitoring business performance, selling Dior products, coaching the team in client management, and supporting operations and reporting functions.
What qualifications are required for this position?
Required qualifications include 3+ years of retail experience, preferably with at least 1 year in management within a luxury retail environment, along with proven sales results and experience in organizing prestigious brand events.
What skills are essential for a Counter Manager Assistant?
Essential skills include excellent sales skills, digital proficiency, strong knowledge of cosmetics, analytical abilities, customer management skills, and excellent communication skills in Dutch and spoken English.
What kind of work environment can a candidate expect?
Candidates can expect a fast-paced environment that is physically demanding with flexible working hours and high expectations regarding knowledge and service level.
Who does the Counter Manager Assistant report to?
The Counter Manager Assistant reports to the Counter Manager, Retail Manager, or Commercial Director.
What type of team interaction is involved in this role?
The role involves cross-functional collaboration with the counter team, retail manager, marketing and merchandising team, training team, and CRM team as well as external interactions with Christian Dior customers and department store managers.
Is prior experience in luxury retail necessary?
Yes, prior experience in a luxury retail environment is preferred and considered significant for this role.
What is the primary focus of the Counter Manager Assistant?
The primary focus is to be a Dior Ambassador, promoting the DIOR values, enhancing business performance, and providing exceptional client experiences.
What personal qualities are important for success in this position?
Important personal qualities include sociability, attention to detail, reliability, confidence, empathy, team spirit, and a genuine passion for beauty, fashion, and luxury.