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Counter Manager - Exeter (Full time)

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Benefit Cosmetics

15d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Exeter

AI generated summary

  • You must be available to work weekends, late nights, and bank holidays.
  • You will manage team performance, achieve sales targets, perform beauty services, organize events, maintain stock and hygiene, communicate with management, and handle administrative tasks.

Requirements

  • - Team members will be required to work weekends, late nights, and bank holidays.

Responsibilities

  • - The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store.
  • - Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • - Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
  • - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
  • - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • - You will ensure staff rotas are completed fairly and on a monthly basis.
  • - You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What are the primary responsibilities of the Counter Manager?

The primary responsibilities include managing the team, achieving sales goals, providing brow services, promoting special events, maintaining stock levels, ensuring effective communication, handling administration tasks, completing staff rotas, and upholding hygiene standards.

What qualifications are required for the Counter Manager position?

Candidates should have leadership skills, experience in retail management, a passion for beauty, and the ability to work weekends, late nights, and bank holidays.

What is the salary range for the Counter Manager role?

The salary for this position ranges from £21,500 to £27,500, depending on experience and the performance of the counter.

What kind of training is provided for brow services?

Full training will be provided to ensure you become a Brow Expert, enabling you to perform services like waxing, tinting, and tweezing.

How does Benefit Cosmetics promote team motivation and communication?

Benefit promotes team motivation through daily meetings, effective communication, and recognizing positive work among team members.

Are there opportunities for growth and development within the company?

Yes, Benefit Cosmetics offers beauty-full opportunities for growth and development to employees from diverse skills and backgrounds.

What does the company’s mission statement emphasize?

The mission at Benefit is to “build a beauty community for all. Dedicated to doing good and feeling good,” emphasizing inclusivity and positivity.

Is there any flexibility in the recruitment process for candidates with additional needs?

Yes, Benefit Cosmetics uses video interviews but allows for flexibility. Candidates with additional needs are encouraged to contact the provided email for support.

What kind of events will the Counter Manager be involved in?

The Counter Manager will be involved in creating both in-store and external events, including new product releases, linkups, interdepartmental events, and charity events.

What type of work environment does Benefit Cosmetics promote?

Benefit Cosmetics promotes an environment filled with laughter and hard work, allowing employees to be their authentic selves while achieving retail objectives.

Benefit Cosmetics

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.