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Counter Manager - Grantham (Part Time 30 Hours)

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  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail

Requirements

  • Team members will be required to work weekends, late nights, and bank holidays.

Responsibilities

  • The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
  • Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What are the working hours for the Counter Manager position?

The Counter Manager position is part-time, requiring 30 hours per week.

Is prior experience in cosmetics or beauty required for this role?

While prior experience in cosmetics or beauty is beneficial, it is not explicitly required as full training will be provided to become a Brow Expert.

Will I have to work on weekends and holidays?

Yes, team members are required to work weekends, late nights, and bank holidays.

What responsibilities will I have as a Counter Manager?

As a Counter Manager, you will be responsible for managing the Brow and Beauty advisors, achieving sales goals, conducting brow services, promoting special events, handling stock management, ensuring hygiene, and completing administration tasks.

How does Benefit Cosmetics promote teamwork among staff?

Benefit Cosmetics promotes teamwork through daily team meetings, effective communication, and recognizing positive work achievements to motivate the in-store teams.

Are there opportunities for growth and development in this position?

Yes, Benefit Cosmetics offers beauty-full opportunities for growth and development within the company.

What is Benefit Cosmetics' mission?

Benefit Cosmetics' mission is "To build a beauty community for all. Dedicated to doing good and feeling good."

How does Benefit Cosmetics handle video interviews in the recruitment process?

Video interviews are part of the recruitment process, but candidates with additional needs requiring flexibility can contact careersatbenefit@benefitcosmetics.com for assistance.

What type of work environment can I expect at Benefit Cosmetics?

You can expect a work environment filled with laughter and hard work, where innovative thinking is encouraged, and staff are supported to be their authentic selves.

Is there any training provided for staff?

Yes, full training will be provided to ensure staff members can perform their roles effectively, including training to become a Brow Expert.

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.

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