You must excel in teamwork, customer service, public speaking, communication, and organization. Accuracy, deadline management, and IT proficiency are essential.

You will communicate with the Judge and participants, produce court documents, manage court operations, record outcomes, collaborate with legal teams, and adapt to new systems.

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Government

Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.



 
  Salary 
  
  
   
    £27,223 - £28,613
   
  
 
 
  Number of jobs available 
  
  
   
    2
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months
   
  
 
 
  Region 
  
  
   
    South East
   
  
 
 
  City/Town 
  
  
   
    Basildon , Guildford
   
  
 
 
  Building/Site 
  
  
   
    BASILDON MAGISTRATES BASILDON, SS14 1EZ, GUILDFORD MAGISTRATES GUILDFORD, GU1 4PS
   
  
 
 
  Grade 
  
  
   
    EO
   
  
 
 
  Organisation Grade for MoJ 
  
  
   
    EO
   
  
 
 
  Post Type 
  
  
   
    Permanent
   
  
 
 
  Working Pattern 
  
  
   
    Full Time, Part Time, Part Time/Job Share, Flexible Working
   
  
 
 
  Role Type 
  
  
   
    Legal Services
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No
   
  
 
 
  Job description 
  
  
   
    There are 2 positions available in :
    
     Guildford (Surrey) and travel to Staines will be required in line with business needs.
     Basildon (Essex) and travel to the Essex region will be required in line with business needs.
    
    In the event of high number of applications, the panel will perform a preliminary sift on the Managing a Quality Service Behaviour.
     Proud to Serve. Proud to keep justice going.
    Our Court Associates are essential to ensure Magistrates Court hearings run smoothly. They have the self-assurance to communicate confidently with the Judge and all participants and the skill to produce accurate and timely Court documents.
     About us
    HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
     About you
    You’re a confident communicator; able to speak publicly, with the self-assurance to confidently liaise with the Judge, the defence, prosecution, media, members of the public and more, regarding complex and sensitive matters in a calm and professional manner.
    A real team player, working within a Legal Team and with a Judge, you’ll ensure the smooth running of all the Magistrates Courts sitting daily, able to intervene in Court when required and maximise judicial sitting time. With experience in producing exact and time critical documentation, your ability to focus will be key in taking pleas, producing Court orders and recording hearing outcomes accurately and efficiently.
    Resilient and keen to learn, you’re familiar with working within process and have the IT skills to adapt to new systems and technologies as we’re constantly investing in digital solutions to improve the way we deliver the justice people deserve in today’s world.
    Your skills and experience
    
     Ability to be a supportive team player delivering excellent customer service and achieve effective performance.
     Able to speak publicly and within a court room environment.
     Excellent communication, organisational and prioritisation skills.
     Ability to complete documents accurately and to deadlines.
     IT proficient with the ability to learn and adapt to different technologies and software packages.
    
    This role gives you the opportunity to make a difference in delivering justice and gives you the benefits developing your career in the Civil Service.
    HMCTS has recently launched a solicitor apprenticeship scheme. Individuals in qualifying roles (including court associate) can apply for this scheme annually, subject to the support of their business area. Successful candidates for the apprenticeship scheme receive support and training to enable them to qualify as a solicitor.
    The apprenticeship has a separate competitive entry application process, and appointment as a court associate does not guarantee an apprenticeship place. More information about solicitor apprenticeships is available on the Solicitors Regulation Authority website SRA | Solicitor apprenticeships | Solicitors Regulation Authority
     Further details:
    These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. Applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
    The nature of the role requires the postholder to be on-site between 9:30am and the court finish time, therefore it is unlikely to be suitable for applicants seeking to work part-days, and whilst applications for part time will be considered we are not able to consider less than 4 full working days per week for this specific role.
    New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
     For a full outline of tasks please see the role profile attached
   
  
 
 
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.
 
 
  Additional Information 
  
  
   
    Working Arrangements & Further Information
    The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
    Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
    For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
    Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
    MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.
    All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
     Flexible working hours
    The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
     Benefits 
    The MoJ offers a range of benefits:
     Annual Leave
    Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
    There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
     Pension 
    The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
     Training 
    The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
     Networks 
    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
     Support
    
     A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
     Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
     For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
     Paid paternity, adoption and maternity leave.
     Free annual sight tests for employees who use computer screens.
    
     Working for the Civil Service
    The Civil Service Code sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
     To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
     To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
     To the Civil Service Commission (details available here)
    
    As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
    For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
    You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     Diversity & Inclusion
    The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
   
  
 
 
  Interview dates 
  
  
   
    Interviews will be expected to take place in October 2024 (subject to change).
   
  
 
 
  Closing Date: 
  
   23/09/2024, 23:55 hours.
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com Please quote the job reference - 90409.
   
  
 
 
  Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post.
 
 
  To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
  For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
  If you do not meet the above requirements, you may still be considered if, for example:
  
   You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
   You were studying abroad
   You were living overseas with parents
  
  In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance
 
 
  Supporting document 1 
  
  
   
    Court Associate Role Profile Mar 2024.pdf – 156KB Opens in a new window
   
  
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
    
    
     
      Application form stage assessments
      
      
       
        
         Behaviours
        
        
         Managing a Quality Service - 250 word limit
        
        
         Experience
        
        
         Statement of Suitability - 500 word limit
        
        
         Use of Artificial Intelligence (AI)
         You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
        
       
      
     
    
    
     
      Interview stage assessments
      
      
       
        
         There is 1 interview stage for this vacancy.
        
        
         Behaviours
        
        
         Communicating and Influencing
        
        
         Delivering at Pace
        
        
         Working Together
        
        
         Strengths may also be assessed at interview but these are not shared in advance.
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
  The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
 
 
  Redeployment Interview Scheme
  Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
  MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
     Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Court Associate

Requirements

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