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Creative Project Manager

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ServiceNow

Jan 21

Applications are closed

  • Job
    Full-time
    Senior Level
  • Marketing
  • Santa Clara
    Remote

Requirements

  • 8+ years of project/program management experience in a creative agency or internal creative marketing team that produces brand design systems, building guidelines, programs, platforms and marketing campaigns. Experience working with agency partners in media and creative on integrated advertising campaigns.
  • Highly collaborative style capable of building and maintaining positive and productive working across departments; effectively building consensus and resolving complex issues within the project team.
  • Experience managing large 360 integrated brand campaigns executing cross-channel deliverables—photography, video, digital, social, print, OOH.
  • Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences.
  • Exceptional ability to look at a large-scale program at a holistic and macro level and clearly communicate deliverables across a cross-functional team.
  • Ability to thrive in a rapid paced environment on multiple projects in a large company atmosphere.
  • Proven experience working for creative brands both consumer and B2B. Strong command of the creative process for development of traditional media.
  • Advanced verbal/written communication and organizational skill.
  • Takes ownership and creates clarity in often ambiguous environments.
  • Creates an environment for collaboration and diverse perspectives through active listening and a growth mindset.

Responsibilities

  • Serve as the integrated lead on priority initiatives - establishing, building, and nurturing collaborative relationships with key local stakeholders and connecting all dots across the organization to better align executional teams.
  • Partner with Global Integrated Lead on the development of roadmaps for the Brand Awareness Campaign. Then determine where/how GBM resources will support priorities identified in the roadmap in partnership with finance and resource management.
  • Oversee and actively manage the delivery of projects and programs involving cross-functional teams, from strategy to implementation across all brand touchpoints – advertising, partnerships, sponsorships, events, social, comms, and more.
  • Manage outside agency partners to review media and develop/execute creative work. Be a key touchpoint for production plans with media agency and media publishers.
  • Coordinate input, manage expectations and provide consistent and clear communications to all teams involved.
  • Ensure all work being developed is helping to build a unified and consistent ServiceNow brand, and that it adheres to our latest Brand guidelines and Brand vision.
  • Manage project-specific budgets and report into Global Integrated Lead to support budget planning.

FAQs

What is the primary responsibility of the Creative Project Manager?

The primary responsibility is to guide and manage cross-functional teams within Global Brand Marketing to design and deliver integrated campaigns globally, ensuring alignment from briefing through to strategic planning, creative development, launch, and measurement.

How many years of experience are required for this role?

A minimum of 8 years of project/program management experience in a creative agency or internal creative marketing team is required.

What types of campaigns will the Creative Project Manager oversee?

The Creative Project Manager will oversee large 360 integrated brand campaigns that involve cross-channel deliverables such as photography, video, digital, social, print, and out-of-home (OOH) advertising.

Will the Creative Project Manager work with outside partners?

Yes, the Creative Project Manager will manage outside agency partners to develop and execute creative work and coordinate media plans.

What skills are essential for success in this role?

Essential skills include advanced verbal/written communication, exceptional organizational skills, and the ability to thrive in a fast-paced environment while managing multiple projects.

Is prior experience with consumer and B2B brands necessary?

Yes, proven experience working for creative brands in both consumer and B2B contexts is preferred.

What type of work environment does this position require?

The position requires the ability to operate nimbly within a fast-moving organization and to drive adherence to new processes effectively.

Are there opportunities for professional growth in this role?

Yes, the company values dreamers and unique experiences, which can enrich the team and provide opportunities for professional development.

What benefits does the company offer?

The company offers a comprehensive benefits package that includes health plans, flexible spending accounts, a 401(k) Plan with company match, an Employee Stock Purchase Plan (ESPP), matching donations, flexible time away plans, and family leave programs.

Is there support for individuals requiring accommodations during the application process?

Yes, the company strives to create an accessible and inclusive experience and provides assistance for candidates requiring reasonable accommodations.

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ServiceNow

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time

OpportunitiesView all

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