FAQs
What is the primary responsibility of the Credit Control Admin Representative?
The primary responsibility is to clear the credit control mailbox and communicate with brokers/clients regarding AR balances, sending receipts and SOAs.
What qualifications are required for this position?
A Bachelor's degree in accounting, finance, or a related field is required.
What skills are essential for success in this role?
Essential skills include excellent interpersonal and communication skills, strong analytical skills with attention to detail, confidence to deal with a range of stakeholders, and excellent time management abilities.
What software skills are important for this job?
Advanced skills in Microsoft Office, specifically Word, Excel, and PowerPoint, are important for this role.
How does the role contribute to managing credit risk?
The role involves managing and mitigating credit risk, with a continuous focus on reducing debt ageing and developing relationships with clients to aid in collections.
Is there any specific experience required for this position?
While specific experience isn't detailed, relevant experience in accounting, finance, or credit control would be beneficial.
What kind of communication will the representative need to undertake?
The representative will need to communicate with brokers and clients regarding AR balances and resolve queries about expected payment timings.
What is the company's stance on equal employment opportunity?
The company is an equal opportunity employer and considers qualified applicants without regard to various protected characteristics.
Is training provided for this role?
While the job description doesn't specify, companies typically provide training related to specific systems and processes.
What should I do if I require reasonable accommodation during the application process?
You should email SeeYourselfEMEA@cigna.com for support if you require reasonable accommodation.