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Credit Controller

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Bruntwood

Yesterday

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Manchester

AI generated summary

  • You must have credit control experience, manage retail debt, collaborate with finance teams, exhibit strong communication skills, and drive innovative ideas while managing your workload effectively.
  • You will coordinate cash collections, communicate with customers, resolve queries, maintain data integrity, present debt positions, and collaborate with team members for effective cash management.

Requirements

  • Previous Credit Control experience is important, however we’re open to different industry experience.
  • Prior experience in managing retail debt portfolios.
  • Work closely and collaboratively with the other teams in transactional finance.
  • Excellent time and workload management with a high attention to detail.
  • Strong communication skills both written and oral and the ability to develop strong business relationships with both internal and external stakeholders.
  • Identifies change opportunities and drives innovative ideas through the company.

Responsibilities

  • Coordinate the collection of all cash across your ledger to terms outlined.
  • Calling/Emailing Customers being the front line of communication.
  • Building internal and external relationships.
  • Maintain data integrity across systems.
  • Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
  • Present debt position to asset managers and internal stakeholders.
  • Collaborating with commercial account managers to resolve customer queries promptly to ensure a seamless cash collection.
  • Producing weekly ledgers to be worked from.
  • Managing relationship with our external legal rep for any escalated cases.

FAQs

What is the job title for this position?

The job title is Credit Controller.

Where will I be based if I get this role?

You will be based at our Union office in the centre of Manchester on Albert Square.

Is this position permanent?

No, this role is a 12-month fixed-term contract, ideally running from June 2025 to June 2026.

What will be my main responsibilities as a Credit Controller?

Your main responsibilities will include coordinating cash collection, managing your own ledger, building relationships with customers, maintaining data integrity, resolving customer queries, and presenting debt positions to asset managers.

Is previous Credit Control experience required for this role?

Previous Credit Control experience is important, but we are open to candidates from different industry backgrounds as well.

What type of benefits does Bruntwood offer?

Bruntwood offers various benefits including 28 days holiday plus your birthday off, 24 hours of volunteer time per year, a healthcare cash plan, life assurance, a matched pension scheme, discounts at retailers, enhanced parental leave, and interest-free loans for learning new skills.

How does Bruntwood support charitable causes?

Bruntwood supports charitable causes through The Oglesby Charitable Trust, which has donated more than £30 million since its inception in 2001, focusing on areas such as Arts and Culture, Education, Environment, Medical Research, and Social & Health Inequality.

How can I follow up on my application?

If you have not received a response within a week of your application, you can email talent@bruntwood.co.uk for an update.

Are there opportunities for career breaks?

Yes, Bruntwood offers a sabbatical of up to 12 months after five years of employment for a career break.

What is the working pattern for this role?

The role operates in a hybrid format, with four days in the office and one day from home.

💡 Creating Thriving Cities: Workspace | Laboratories | Retail | Leisure

Real Estate
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Workspace | Laboratories | Retail | Leisure We own, let and manage outstanding buildings, workspace, innovation and science facilities through Bruntwood SciTech and Bruntwood Works. Our purpose: creating thriving cities. This purpose fuels our passion for supporting arts and culture, our deep community engagement and our ambitious plans for future growth. It ensures every investment and decision we make benefits our customers, our communities and our colleagues: because when our cities thrive, so do we. Our commitment to creating thriving cities has helped us to grow into a company with more than £1bn in assets under ownership across over 100 landmark properties, a development pipeline of £1.4bn, and a team of more than 800 people working across our group.