FAQs
What is the role of a Customer Activation Manager?
The Customer Activation Manager is responsible for driving customer engagement, maximizing brand visibility, developing the customer activity calendar, executing multi-brand campaigns, and collaborating with key stakeholders to ensure in-store excellence.
What qualifications are required for this role?
Candidates should possess excellent sales and negotiation skills, brand expertise, a proven track record in On & Off Trade Marketing actions, and a cooperative attitude to work with various departments.
What are the main responsibilities of this position?
Responsibilities include developing the customer activity calendar, providing the Commercial team with information to sell-in the trade plan, participating in customer strategy meetings, leading multi-brand animations, and liaising with retailer marketing teams.
What type of benefits does L'Oréal offer?
L'Oréal offers an industry-leading benefits package that includes money-saving offers, free mortgage advice, share options, enhanced pension plans, health insurance, gym memberships, onsite mental health support, and generous family leave policies.
Is there an opportunity for professional development?
Yes, L'Oréal emphasizes learning and development by providing access to top-notch leadership programs, monthly expert talks, and opportunities to master your role and build skills.
What is the company culture like at L'Oréal?
L'Oréal fosters a diverse, equitable, and inclusive environment where different backgrounds, experiences, and perspectives are valued and welcomed, promoting collaboration and creativity.
How does L'Oréal approach sustainability and inclusivity?
L'Oréal is committed to making the world a more inclusive and better place for everyone and the planet, focusing on creating beauty that moves the world while addressing complex challenges at scale.
What kind of brands does the L'Oréal Luxe Division offer?
The L'Oréal Luxe Division includes a portfolio of 26 brands, 17 of which are global, featuring highly-aspirational names such as Lancôme, Yves Saint Laurent, and Giorgio Armani.
How often will I collaborate with the Commercial team?
Collaboration with the Commercial team will occur frequently, particularly during customer strategy meetings and when aligning on trade plan priorities.
What is expected in terms of market awareness for this role?
The Customer Activation Manager should have a strong awareness of market trends, consumer behavior, and the competitive landscape to effectively drive strategies and recommendations.