FAQs
What is the duration of the contract for the Customer Advisor position?
The Customer Advisor position is a 6-month fixed term contract.
How many hours will I be working each week?
The role is part-time, requiring 22.5 hours of work per week.
What are the available shifts for this role?
Shifts are available from Monday to Sunday, between 7.00am and 10.00pm.
What is the hourly pay rate for this position?
The UK notional hourly rate is £12.21 per hour, which includes a £0.54 per hour store specific location allowance.
Is experience in home improvement required for this role?
While experience isn't explicitly required, a passion for home improvement and a willingness to learn are essential qualities for success in this position.
Will I receive training in this position?
Yes, you will have the opportunity to be trained in skills like paint-mixing and cutting timber.
What are the key responsibilities of a Customer Advisor?
Key responsibilities include providing excellent customer service, managing stock, setting up displays, and becoming knowledgeable about customer home improvement projects.
Does B&Q offer any benefits to employees?
Yes, the benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, and wellbeing benefits.
Are weekends and holidays part of the work schedule?
Yes, flexibility to work on weekends, evenings, and bank holidays is required for this position.
How does B&Q support diversity and inclusion in the workplace?
B&Q is committed to making the organization more diverse and representative, offering a range of networks for colleagues and allies to promote equality and belonging.