FAQs
What is the job title for this position?
The job title for this position is Customer Advisor - TradePoint.
What are the working hours for this role?
The working hours for this role are part-time at 25 hours per week, with shifts available Monday to Sunday from 7.00am to 10.00pm.
Is this a permanent position?
No, this is a 3-month fixed term contract.
What is the hourly rate for this position?
The UK Notional hourly rate is £12.21 per hour.
Where is this job located?
This job is located at B&Q Bolton.
What are the key responsibilities of the Customer Advisor?
The key responsibilities include engaging with trade members, building relationships, recommending the right products and services, and helping trade members get great value through promotions and loyalty schemes.
What skills and experience are required for this role?
Required skills include being a great communicator, team worker, having the ability to build relationships, an eye for new business opportunities, and flexibility to work on a rota that includes weekends, evenings, and bank holidays.
What benefits are offered to employees?
Employees have access to a range of benefits including a competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and wellness benefits.
Is diversity and inclusion a priority for the company?
Yes, the company is committed to making B&Q more diverse and representative of the communities served, ensuring everyone feels they belong and have equal opportunities.
How can I request adjustments during the application process?
You can request adjustments by contacting recruitment@b-and-q.co.uk for support during the application or interview process.