FAQs
What are the working hours for this Customer Advisor position?
The Customer Advisor position is part-time, requiring 20 hours per week, with shifts available Monday to Sunday from 7:00 am to 8:00 pm.
Is this position permanent?
No, this position is a 3-month fixed-term contract.
What is the pay rate for this role?
The UK Notional hourly rate for this position is £12.21 per hour.
What are the main responsibilities of a Customer Advisor - Decor?
The main responsibilities include providing expert advice to customers, understanding their home improvement projects, managing stock, setting up displays, and ensuring the store looks great, along with providing exceptional customer service.
What skills and experience are required for this role?
Candidates should be eager to learn, friendly, outgoing, and enthusiastic about home improvement. Teamwork, flexibility to work on a rota, and willingness to learn new technologies are also important.
What benefits are offered to employees in this role?
Employees will have access to a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, wellbeing benefits, and generous breaks.
Is there an emphasis on diversity and inclusion within the company?
Yes, B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone can feel they belong and have equal opportunities.
How can I request adjustments during the application process?
If you need any recruitment adjustments, you can contact recruitment@b-and-q.co.uk for support.