FAQs
What are the working hours for the Customer Advisor position?
The Customer Advisor position is part-time, requiring 23 hours per week, with shifts available from Monday to Sunday, between 7:00 am and 10:00 pm.
How long is the contract for this position?
This position is a 3-month fixed-term contract.
What is the hourly rate for this role?
The UK Notional hourly rate for this role is £12.21 per hour.
What will be my main responsibilities as a Customer Advisor?
Your main responsibilities will include providing expert advice to customers on home improvement projects, managing stock, setting up displays, and ensuring the store looks great, with a focus on delivering excellent customer service.
What skills and experience are required for this role?
We are looking for someone who is friendly, outgoing, eager to learn, and has a passion for home improvement. You should enjoy helping others and be flexible enough to work in a team and on a rotating schedule that includes weekends, evenings, and bank holidays.
What benefits can I expect from working at B&Q?
You will have access to a range of benefits including a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, colleague wellbeing benefits, and much more.
How does B&Q support diversity and inclusion?
B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone feels they belong and have equal opportunities.
What should I do if I need adjustments during the application or interview process?
If you require any adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk for assistance.