FAQs
What are the working hours for the Customer Advisor position?
The working hours for the Customer Advisor position are part-time, totaling 23 hours per week, with shifts available Monday to Sunday from 7:00 am to 10:00 pm.
What is the hourly pay for this job?
The UK Notional hourly rate for the position is £12.21 per hour, which includes a £0.27 per hour store-specific location allowance.
Is this position full-time or part-time?
This position is part-time, requiring 23 hours of work per week.
What are the main responsibilities of a Customer Advisor?
The main responsibilities include providing expert advice to customers, assisting with their home improvement projects, managing stock, setting up displays, and ensuring the store looks great. Training in paint-mixing and cutting timber may also be provided.
What skills and experience are required for this role?
Candidates should be friendly, outgoing, eager to learn about home improvement, and able to work in a team. Flexibility to work weekends, evenings, and bank holidays is also necessary.
What benefits are offered to employees in this role?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and wellbeing benefits.
How does B&Q support diversity and inclusion?
B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone feels they belong and have equal opportunities.
Can I request adjustments during the application or interview process?
Yes, if you need support during the application or interview process, you can contact recruitment@b-and-q.co.uk for assistance with any recruitment adjustments.
Where is the Customer Advisor position located?
The Customer Advisor position is located at B&Q Gloucester.
Is training provided for new employees?
Yes, training will be provided, including opportunities to learn skills such as paint-mixing and cutting timber.