FAQs
What are the working hours for this Customer Advisor position?
The working hours are part-time at 15 hours per week, with shifts available from Saturday to Sunday, between 7.00am and 8.00pm.
Is this position permanent?
No, this position is a 3-month fixed-term contract.
What is the hourly rate for this role?
The UK notional hourly rate is £12.21 per hour.
Where is the Customer Advisor position located?
The position is located at B&Q Bolton.
What are the key responsibilities of a Customer Advisor?
Key responsibilities include providing excellent customer service, managing stock, setting up displays, and becoming an expert advisor on home improvement projects.
What qualities and skills are required for this role?
Candidates should be friendly, outgoing, eager to learn, have a passion for home improvement, and be able to work as part of a team while being flexible with their schedule.
Will I receive any training for this position?
Yes, you will have the opportunity to be trained in tasks such as paint-mixing and cutting timber.
What benefits does B&Q offer to employees?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, an Employee Assistance Programme, wellbeing benefits, and generous breaks.
How does B&Q support diversity and inclusion?
B&Q is committed to making the workforce more diverse and representative of the communities they serve, and they provide access to networks that support colleagues and promote inclusivity.
Who can I contact if I need support during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments you may need.