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Customer Advisor - Argos

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need a passion for excellent customer service, pride in your work, and must be of school leaver's age. Part-time roles available with guaranteed hours and potential overtime.
  • You will serve customers at tills, assist at collection counters, support colleagues in the stock room, and ensure excellent customer service in a retail environment.

Requirements

  • Being part of the team at Argos is more than just working in retail. It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them.
  • It’s helpful but not necessary to have previous experience to work for us.
  • What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do.
  • Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends.
  • You’ll have your guaranteed part-time hours every week and there may be overtime opportunities.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.
  • To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Responsibilities

  • Being part of the team at Argos is more than just working in retail.
  • It’s how we deliver our commitment to our customers that we’ll provide the products they want however and whenever they want them.
  • And our Customer Advisors are the face of that.
  • Working in one of our standalone retail stores you’ll serve customers on tills and on the collection counters, be present on the shop floor and help out your colleagues in the stock room.
  • It’s helpful but not necessary to have previous experience to work for us.
  • What we really want to see is a passion for delivering excellent customer service, taking pride in the work that you do.
  • Most of our roles work part-time with a variety of shifts across the stores opening hours, including weekdays and weekends.
  • You’ll have your guaranteed part-time hours every week and there may be overtime opportunities.
  • We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

FAQs

What is the hourly rate for the Customer Advisor position at Argos?

The hourly rate for the Customer Advisor position is £12.00 per hour.

What is the location of the job?

The job is located at Bury Angouleme Way Argos, Bury, BL9 0BZ.

What are the working hours for this position?

The position offers part-time hours, specifically 6 hours per week.

Is the contract for this position permanent?

No, this position is a Fixed-Term Assignment.

What are the shift hours for this role?

The shift hours are as follows: - Monday: 09:00 - 20:00 - Tuesday: 09:00 - 20:00 - Wednesday: 09:00 - 20:00 - Thursday: 09:00 - 20:00 - Friday: 09:00 - 20:00 - Saturday: 09:00 - 18:00 - Sunday: 10:30 - 16:30

Is previous retail experience necessary for this role?

It’s helpful but not necessary to have previous experience; what’s most important is a passion for delivering excellent customer service.

What benefits does Argos offer to employees?

Argos offers a range of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

When will the discount card benefits begin for employees?

The discount card benefits begin after four weeks of employment.

Is there an age requirement for applicants?

Yes, Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Are there opportunities for overtime in this role?

Yes, there may be overtime opportunities available in addition to the guaranteed part-time hours.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.