FAQs
What is the location of the Customer Advisor position?
The Customer Advisor position is located at the Longwater Store, Sainsbury's Supermarkets Ltd, William Frost Way, Norwich, NR5 0JS.
What are the working hours for this job?
The position is part-time, with a variety of shifts available across the store's opening hours, including weekdays and weekends.
What is the rate of pay for this role?
The pay rate for the Customer Advisor position is £12.00 per hour.
What type of contract is being offered for this position?
This role is a Fixed-Term Assignment.
Is previous experience required for this role?
Previous experience is helpful but not necessary; what is most important is a passion for delivering excellent customer service and taking pride in your work.
Are there opportunities for overtime?
Yes, there may be overtime opportunities in addition to your guaranteed part-time hours every week.
What benefits are offered to colleagues in this position?
Benefits include a discount card after four weeks of employment, free food and hot drinks provided in-store, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support through an Employee Assistance Programme.
What is the minimum age requirement for applicants?
Sainsbury's will only recruit individuals who have passed the school leaver’s age. To find the school leaver's age for your country, please visit: https://www.gov.uk/know-when-you-can-leave-school.
What functions will the Customer Advisor be responsible for?
The Customer Advisor will serve customers on tills and collection counters, assist on the shop floor, and help colleagues in the stock room.