FAQs
What is the hourly pay rate for the Customer Advisor position?
The hourly pay rate for the Customer Advisor position is £12.00.
Where is the job location for the Customer Advisor role?
The job location for the Customer Advisor role is at the Bicester Store, Bicester, OX26 6FA.
How many hours per week will I be working?
You will be working part time, with 10 hours per week guaranteed.
What type of contract is being offered for this position?
This position is offered on a permanent contract basis.
Is previous retail experience necessary for this role?
Previous retail experience is helpful but not necessary; what’s important is a passion for delivering excellent customer service.
What are the work shifts like for this role?
The role has a variety of shifts across the store's opening hours, including weekdays and weekends.
What benefits are offered to employees in this role?
Employees receive a 10% discount card after four weeks, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.
When does the discount card become active?
The discount card becomes active after four weeks of employment.
What kind of support is available for employee wellbeing?
Employees have access to the Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
What is the school leaver's age requirement for this job?
Sainsbury's will only recruit individuals who have passed the school leaver’s age, which can be checked at https://www.gov.uk/know-when-you-can-leave-school.