FAQs
What is the hourly pay rate for the Customer Advisor position?
The hourly pay rate for the Customer Advisor position is £12.00 per hour.
Where is the job located?
The job is located at the Bybrook Store, Ashford, TN24 8YN.
How many hours will I be working per week?
You will be working part-time, with a guaranteed 15 hours per week.
Is this a permanent position?
This is a fixed-term assignment, but there may also be permanent opportunities available.
Do I need previous experience to apply for this role?
Previous experience is helpful but not necessary; what we really want to see is a passion for delivering excellent customer service.
What kind of shifts can I expect?
Shifts will vary across the store's opening hours, including weekdays and weekends.
What benefits do employees receive?
Employees receive a range of benefits including a discount card, free food and drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.
When do I become eligible for the employee discount card?
You will be eligible for the discount card after four weeks of employment.
What happens if I want to work more than my guaranteed hours?
There may be overtime opportunities available for additional hours beyond your guaranteed part-time schedule.
What is included in the wellbeing support?
The wellbeing support includes free access to an Employee Assistance Programme, which provides confidential support and guidance on a wide range of issues.