Logo of Huzzle

Customer Advisor - Checkouts

image

B&Q

Oct 24

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Leicester

Requirements

  • Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us.
  • You’re friendly and outgoing, and you get a buzz from helping others.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • Join our team, and you’ll become an expert advisor.
  • An inspiration as well as a guide.
  • The person who gets to know every customer and their home improvement projects.
  • Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great.
  • You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

FAQs

What are the working hours for the Customer Advisor - Checkouts position?

The shifts available are from Monday to Sunday, between 7.00am and 8.00pm.

What is the hourly rate for this position?

The UK Notional hourly rate is £12.21 per hour.

Is this a permanent position?

Yes, this position is a permanent contract.

How many hours will I work per week?

This role is part-time, with 15 hours per week.

What qualities are you looking for in a candidate?

We are looking for someone who is happy to help, eager to learn, friendly, outgoing, and has a bit of an obsession with home improvement.

Will I receive training for this role?

Yes, you’ll have the opportunity to be trained in various areas related to the job.

Are weekends and evenings a part of the work schedule?

Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits do you offer to employees?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.

How does B&Q support diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities we serve, ensuring everyone feels they belong and has equal opportunities.

Who can I contact for support during the application or interview process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

Get notified when B&Q posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?