FAQs
What are the working hours for this position?
The working hours for the Customer Advisor position are part-time at 22.5 hours per week, with shifts available from Monday to Sunday, between 7:00 am and 10:00 pm.
Is this position permanent?
Yes, this Customer Advisor role is offered on a permanent contract.
What is the hourly wage for this job?
The UK Notional hourly rate for this position is £12.21 per hour.
What skills are required for this role?
Candidates should be friendly, outgoing, eager to learn, and somewhat obsessed with home improvement. Being a team player and flexible to work on a varied rota including weekends, evenings, and bank holidays is also essential.
What benefits are offered to employees?
The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.
Will I receive training for specific tasks?
Yes, you will have the opportunity to be trained in paint-mixing and cutting timber, along with other skills related to customer service.
Are there opportunities for diversity and inclusion?
Yes, B&Q is committed to making the company more diverse and representative of the communities they serve, and they offer access to various networks that promote diversity and inclusion among colleagues.
Can I request adjustments during the application or interview process?
Yes, if you require support or adjustments during the application or interview process, you can contact recruitment@b-and-q.co.uk for assistance.