FAQs
What are the working hours for the Customer Advisor - Nights position?
The working hours are part-time, 30 hours per week, with shifts available from Monday to Sunday, 9.00pm to 6.00am.
What is the hourly rate for this position?
The UK Notional hourly rate is £12.75 per hour, with an additional £1.50 per hour for hours worked between 10pm and 5am.
Is this position permanent?
Yes, this is a permanent contract.
Is there a minimum age requirement for this role?
Yes, colleagues under 18 are not permitted to work between 10pm and 6am.
What are my responsibilities as a Night Stock Flow Customer Advisor?
Your responsibilities include ensuring the store is stocked with essentials and inspiring products, maintaining efficiency and safety, and potentially gaining a forklift license.
What skills and experience are required for this role?
You should be a great communicator, organized, analytical, and able to work as part of a team. You should be flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What benefits are offered with this position?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, shopping discounts, an Employee Assistance Programme, and wellbeing benefits.
How does B&Q support diversity and inclusion in the workplace?
B&Q is committed to creating a diverse and representative workforce, providing access to various networks, and ensuring equal opportunities for all employees.
How can I request adjustments during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments during the application or interview process.