FAQs
What are the working hours for the Customer Advisor position?
The working hours are full time at 36.75 hours per week, with shifts available from Monday to Sunday, between 7.00am and 10.00pm.
What is the hourly pay rate for this role?
The notional hourly rate for the Customer Advisor position is €14.40 per hour.
Is this position permanent?
Yes, this is a permanent contract position.
What are the key responsibilities of a Customer Advisor?
Key responsibilities include providing expert advice to customers, assisting them with home improvement projects, managing stock, setting up displays, and ensuring the store looks great, with a strong focus on customer service.
What skills and experience are required for this role?
Candidates should be eager to learn, friendly, outgoing, and enthusiastic about home improvement. Teamwork, flexibility to work various shifts, and adaptability to new technologies are also important.
What benefits are offered to employees in this role?
Benefits include a competitive salary, an award-winning pension scheme, 7 weeks of holiday, payroll giving, Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits, among others.
How does the company support diversity and inclusion?
The company is committed to making B&Q more diverse and representative of the communities it serves and provides access to networks that help promote equality and inclusion among colleagues.
What should I do if I need support during the application or interview process?
If you require support during the application or interview process, you can contact recruitment@b-and-q.co.uk for any recruitment adjustments.