FAQs
What is the job title for this position?
The job title is Customer Advisor - TradePoint.
What is the employment type for this role?
This is a part-time position offering 15 hours per week on a 3-month fixed-term contract.
What are the available shifts for this job?
Shifts are available from Monday to Sunday, between 7.00am and 10.00pm.
What is the hourly rate for this position?
The UK Notional hourly rate is £12.21 per hour, which includes a £0.27 per hour store-specific location allowance.
Where is this position located?
The position is located at B&Q Bedford.
What are the key responsibilities of a TradePoint Customer Advisor?
Key responsibilities include engaging with TradePoint members, understanding their business needs, recommending the right products and services, and taking ownership of customer relationships.
What skills and experience are required for this role?
Candidates should be great communicators and team players, able to build relationships with customers, identify business opportunities, and be flexible in adjusting their approach to different situations. They should also be willing to learn and work on a flexible rota that includes weekends, evenings, and bank holidays.
What benefits are offered to employees in this position?
Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and various wellbeing benefits.
How does B&Q support diversity and inclusion in the workplace?
B&Q is committed to making the company more diverse and representative of the communities they serve, ensuring that everyone feels they belong and have equal opportunities. They provide access to various networks that support colleagues and allies.
Who should I contact if I need recruitment adjustments during the application or interview process?
You should contact recruitment@b-and-q.co.uk for any recruitment adjustments you may require.