Logo of Huzzle

Home

Matches

Explore

Manage

Customer Advisor - TradePoint

image

B&Q

Sep 17

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Wolverhampton

Requirements

  • Required skills & experience
  • A great communicator and team worker with the ability to get on with all kinds of colleagues and customers.
  • You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for a new business opportunities.
  • You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme.
  • You’ll be happy to continuously develop your skills through training and by learning from others.
  • You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • The heart of the Tradepoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you’re in the best position to recommend the right products and services for them.

FAQs

What is the job title for this position?

The job title for this position is Customer Advisor - TradePoint.

What is the working schedule for this role?

This role is part-time, requiring 20 hours per week, with shifts available Monday to Sunday from 7.00am to 10.00pm.

What is the duration of the contract?

The position is a 3-month fixed-term contract.

What is the hourly rate for this position?

The UK notional hourly rate is £12.21 per hour.

Where is the job location?

The job is located at B&Q Wednesbury.

What are the key responsibilities of a TradePoint Customer Advisor?

The key responsibilities include engaging with TradePoint members, understanding their needs, recommending suitable products and services, and building relationships with customers.

What skills and experience are required for this role?

Required skills include being a great communicator, team player, relationship builder, adaptable in different situations, and having an eye for new business opportunities.

Are there opportunities for professional development?

Yes, there are opportunities for continuous skill development through training and learning from others.

What benefits are offered to employees?

Benefits include a competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.

How does the company support diversity and inclusion?

The company is committed to making B&Q more diverse and representative of the communities we serve, ensuring that everyone feels they belong and have equal opportunities.

What should I do if I need support during the application or interview process?

You should contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

image

B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

Get notified when B&Q posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?