FAQs
What are the working hours for the Customer Advisor - TradePoint position?
The working hours are part-time at 25 hours per week, with shifts available from Monday to Sunday, between 7.00am and 9.00pm.
Where is the location of the job?
The job is located at B&Q Norwich Boundary Road.
What is the hourly rate for this position?
The UK Notional hourly rate is £12.21 per hour.
Is this position permanent or temporary?
This position is a permanent contract.
What responsibilities will I have as a Customer Advisor - TradePoint?
As a Customer Advisor, you will engage with TradePoint members, get to know their businesses, recommend the right products and services, and help them get great value through promotions and signing up for the trade loyalty scheme.
What skills and experience are required for this role?
A great communicator and team worker is required, with the ability to build relationships with customers, identify new business opportunities, and work flexibly as part of a team.
Are there any benefits offered with this position?
Yes, benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, shopping discounts, colleague wellbeing benefits, and more.
What support is available during the application or interview process?
You can contact recruitment@b-and-q.co.uk for any recruitment adjustments to support you during the application or interview process.
Is weekend availability required for this job?
Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.
What training opportunities are available for this position?
Continuous development is encouraged through training and learning from others as part of the role.