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Customer and Trading Manager - Convenience

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • 3d left

AI generated summary

  • You should be eager to kickstart or enhance your retail management career, ready to be accountable, and open to developing skills in a supportive, diverse environment.
  • You will manage shifts, oversee team performance, plan operations, ensure product availability, conduct handovers, and inspire your team to deliver excellent customer service.

Requirements

  • It couldn’t be easier to develop an amazing retail management career with Sainsbury’s.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.

Responsibilities

  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well.
  • Your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.

FAQs

What is the salary for the Customer and Trading Manager position?

The salary starts from £29,250.

Where is the job located?

The position is located at the Aylesbury Oakfield Road Local Store, Aylesbury, HP20 1LL.

What is the contract type for this role?

The contract type is permanent.

What business area does this role fall under?

This role falls under the retail business area.

What are the working hours arrangement for this position?

You’ll have the opportunity to work your full-time hours flexibly over four days.

Is training provided for this role?

Yes, a clear induction and training plan specific to your needs will be provided when you join.

What kind of employee benefits are offered?

Benefits include a discount card, free food and drinks, generous holiday entitlement, pension matching, wellbeing support, and special offers on various services.

What skills or qualities are important for this role?

It is important to have the ability to guide, motivate, and inspire your team effectively to enhance customer satisfaction.

What is the closing date for applications?

The closing date for applications is 14 November 2024.

Is experience required for this role?

Experience is beneficial but the role is also suited for individuals looking to begin their management career in retail.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.