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Customer and Trading Manager - Convenience

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Sainsbury's

8d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Milton Keynes
  • 5d left

AI generated summary

  • You should be a decisive and organized leader, ready to motivate your team, manage shifts, and ensure excellent customer service. Embrace opportunities to develop and support a diverse team.
  • You will lead store operations during your shift, manage team performance, plan resources, ensure product availability, and provide smooth handovers to maintain excellent customer service.

Requirements

  • It couldn’t be easier to develop an amazing retail management career with Sainsbury’s.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • You are required to guide, motivate and inspire your team of colleagues.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

Responsibilities

  • You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • You’ll nurture a team where everyone feels supported to be themselves.

FAQs

What is the salary for the Customer and Trading Manager - Convenience position?

The salary starts from £29,250, depending on experience, store size, complexity, and location.

Where is the job located?

The position is located at the Milton Keynes Station Local Store, Milton Keynes, MK9 1BB.

What type of contract is offered for this role?

This is a permanent contract.

What are the working hours for this position?

You will have the opportunity to work your full-time hours across four days, with a condensed working schedule.

What kind of training will I receive?

You will receive a clear induction and orientation alongside a training plan specific to your needs, which you will build alongside your manager who will provide support and coaching.

What kind of benefits are offered to managers?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension contributions, shares scheme, wellbeing support, and special offers on gym memberships and more.

What are the main responsibilities of a Customer and Trading Manager?

You will be responsible for running the shift, managing team performance and resources, ensuring product availability, and providing handovers to the next manager.

Is previous management experience required for this role?

No, this role is suitable for those beginning their management career in retail as well as those looking to develop their existing skills.

How does Sainsbury's support diversity in the workplace?

Sainsbury's is an award-winning diverse employer that nurtures a team where everyone feels supported to be themselves.

What is expected from the team during shifts?

The team is expected to work collaboratively to meet customer needs and ensure everything runs smoothly throughout the shift.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.