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Customer and Trading Manager - Convenience

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Sainsbury's

15d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • 19d left

AI generated summary

  • You should be ready to manage a team, demonstrate strong organizational skills, embrace inclusivity, and undertake a tailored training plan while developing your retail management career.
  • You’ll manage instore operations during shifts, oversee team performance, plan resources, ensure product availability, and conduct handovers, all while fostering team support and development.

Requirements

  • It couldn’t be easier to develop an amazing retail management career with Sainsbury’s.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

Responsibilities

  • You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • You’ll nurture a team where everyone feels supported to be themselves.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.

FAQs

What is the salary for the Customer and Trading Manager position?

The salary for the Customer and Trading Manager position is £29,250.

Where is the location for this job?

The job is located at the Shepperton Local Store, Shepperton, TW17 9AB.

What type of contract is offered for this position?

This position offers a permanent contract.

What are the working hours for the Customer and Trading Manager?

The position allows you to work full-time hours flexibly over four days.

What benefits are provided for this role?

Benefits include a discount card, free food and hot drinks, generous holiday entitlement, pension matching, wellbeing support, and a cycle to work scheme, among others.

When does the application for this position close?

The application for this position closes on 02 November 2024.

Will I receive training for this position?

Yes, you will receive a clear induction and orientation along with a training plan specific to your needs.

Is there an opportunity for career development in this role?

Yes, there are plenty of opportunities for you to stretch and develop your skills as part of the Sainsbury's team.

What is the key responsibility of the Customer and Trading Manager?

The key responsibility is to manage everything that happens instore during your shift, including team management and ensuring customer satisfaction.

Who do I report to in this position?

In this position, you will report to the Store Manager.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.