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Customer and Trading Manager - Convenience

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Sainsbury's

Today

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • 19d left

AI generated summary

  • You should seek a management role in retail, be accountable, support a diverse team, be open to training, and ready to develop skills while working full-time hours across four days.
  • You will manage the store during your shift, lead the team, plan resources, ensure product availability, and perform thorough handovers to maintain excellent customer service.

Requirements

  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • You’ll ultimately be accountable for making everything as good as it can be.
  • As a Customer and Trading Manager in our convenience stores we’ll even give you the opportunity to work your full time hours across four days.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.

Responsibilities

  • You’ll be responsible for everything that happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • You’ll run the shift during the day, managing your team’s performance and time, demonstrating a decisive, organised and inclusive approach.
  • Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork.
  • And at the end of every shift, you’ll give a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.

FAQs

What is the salary range for the Customer and Trading Manager position?

The salary starts from £29,250, but may vary based on experience, store size, complexity, and location.

Where is the job located?

The position is located at the Cheltenham High Street Local Store, Cheltenham, GL50 1DU.

What is the contract type for this position?

The contract type is permanent.

What are the working hours for this position?

You’ll have the opportunity to work your full-time hours flexibly over 4 days.

What kind of training and support will I receive?

You will receive a clear induction and orientation alongside a specific training plan that you'll build with your manager, who will support and coach you to deliver great performance.

Are there any employee benefits offered?

Yes, benefits include a 10% discount after four weeks, increasing to 15% on certain days, free food and hot drinks in stores, generous holiday entitlement, pension contributions, access to wellbeing support, and special offers on various services.

What is the closing date for applications?

The closing date for applications is 20 December 2024.

Who do I report to in this role?

In this role, you will report to the Store Manager.

What qualities are important for the Customer and Trading Manager?

Key qualities include the ability to guide, motivate, and inspire your team while maintaining a decisive, organized, and inclusive approach.

How can I progress in my career with Sainsbury's?

You can express your readiness to take on more responsibilities, and there are plenty of opportunities available for skill development within the Sainsbury’s team.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.