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Customer and Trading Manager - Nightshift

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Sainsbury's

11d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
  • Bristol
  • 7d left

AI generated summary

  • You should be a motivating leader, eager to grow in retail management, support a diverse team, and embrace training opportunities for skill development.
  • You will lead the overnight team, ensuring customer satisfaction, restock shelves, manage team performance, plan shifts, and ensure smooth operations while preparing for the morning shift.

Requirements

  • - This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • - Your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
  • - We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • - When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • - They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • - There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.

Responsibilities

  • - Lead the overnight team and be responsible for what happens instore during your shift
  • - Ensure customers are always delighted
  • - Restock shelves, take in warehouse deliveries and help with overnight online picking
  • - Make sure that everything is exactly where it’s needed for colleagues and customers in the morning
  • - Focus on operational in-store management — smoothly running the shift during the night
  • - Manage your team’s performance and time
  • - Demonstrate a decisive, organised and inclusive approach
  • - Be ultimately responsible for making sure the shift runs like clockwork
  • - Plan shift patterns and activities in collaboration with other managers in advance
  • - Do a thorough handover to the next Manager at the end of your shift

FAQs

What are the working hours for the Customer and Trading Manager position?

The position is a night shift role, with full-time managers typically working their hours across 4 nights.

What is the salary range for the Customer and Trading Manager?

The salary starts from £29,250, with the potential for additional annual premiums of up to £4,500 for working nights.

Is prior management experience required for this role?

No, prior management experience is not required, but it’s a great opportunity for anyone looking to begin or develop their management career in retail.

What benefits do nightshift managers receive?

Benefits include a nightshift premium, discount cards, free food and hot drinks, generous holiday entitlement, and access to wellbeing support, among others.

How does the training and development process work for this position?

New managers will receive a thorough induction, along with a personalized training plan created in conjunction with their manager, who will provide coaching to help them succeed.

Will I have support from other managers during my shift?

Yes, you will collaborate with other managers to plan shift patterns and activities and will be able to depend on their support during your shift.

What type of environment can I expect working in this role?

You can expect a diverse and inclusive working environment where you will be encouraged to nurture a team that feels supported to be themselves.

Are there opportunities to progress further in the company?

Yes, there are plenty of opportunities to stretch and develop your skills, as you’ll be part of the Sainsbury’s family, which offers various career advancement options.

Is there a pension scheme available?

Yes, we offer a pension scheme where we will match 4-7% of your contributions.

What support services are provided to employees?

Employees have access to emotional support, counselling, legal and financial advice through our wellbeing support services.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.