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Customer and Trading Manager - Nightshift

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Sainsbury's

8d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
  • Canterbury
  • 5d left

AI generated summary

  • You must have retail management experience, strong leadership, organization, and communication skills. Ability to manage shifts, deliver great service, embrace diversity, and a commitment to development is essential.
  • You will lead the overnight team, manage resources, restock shelves, ensure smooth operations, oversee performance, and ensure a thorough handover at shift's end.

Requirements

  • Job Requirements:
  • Retail management experience or related field
  • Ability to lead and motivate a team
  • Strong organizational skills
  • Excellent communication skills
  • Understanding of operational in-store management
  • Ability to manage performance and time effectively
  • Experience in planning shift patterns and activities
  • Commitment to delivering great customer service
  • Willingness to work night shifts
  • Flexibility to adapt to a changing environment
  • Nurturing approach to team dynamics
  • Ability to embrace diversity and support others
  • Desire for personal and professional development

Responsibilities

  • - Lead the overnight team and be responsible for what happens instore during your shift
  • - Plan resources effectively and ensure customers are always delighted
  • - Restock shelves, take in warehouse deliveries and help with overnight online picking
  • - Make sure that everything is exactly where it’s needed for colleagues and customers in the morning
  • - Focus on operational in-store management — smoothly running the shift during the night
  • - Manage your team’s performance and time
  • - Demonstrate a decisive, organised and inclusive approach
  • - Be ultimately responsible for making sure the shift runs like clockwork
  • - Plan shift patterns and activities in advance in collaboration with other managers
  • - Do a thorough handover to the next Manager at the end of your shift

FAQs

What is the salary range for the Customer and Trading Manager position?

The salary starts from £29,250, and eligible nightshift managers can receive an additional annual premium of up to £4,500.

Where is the job located?

The position is located at Thanet Westwood Cross Store, Ramsgate, CT12 5FJ.

What are the working hours for this role?

This role involves working night shifts, specifically across 4 nights per week.

Is this a permanent position?

Yes, this is a permanent position.

What kind of training and development can I expect?

You will receive a clear induction and orientation, alongside a specific training plan tailored to your needs, with ongoing support and coaching from your manager.

What benefits are offered to managers in this role?

Benefits include a nightshift premium, a discount card for shopping, free food and hot drinks, generous holiday entitlement, pension matching, a share scheme, wellbeing support, and special offers on gym memberships and more.

What is the main responsibility of the Customer and Trading Manager during the night shift?

The main responsibility is to ensure smooth operational management of the store, leading the overnight team, restocking shelves, and planning activities in collaboration with other managers.

How does the team structure support management presence?

There is a clear management presence across the full range of opening hours, ensuring that customers and colleagues can always seek help or guidance.

Can I take time off for maternity or paternity leave?

Yes, generous maternity and paternity leave entitlements are provided.

Is there any support for employee wellbeing?

Yes, there is access to emotional support, counselling, and legal and financial advice as part of wellbeing support.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.