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Customer and Trading Manager - Nightshift

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Sainsbury's

Nov 15

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level

Requirements

  • What you’ll be doing
  • Our purpose is that driven by our passion for food, together we serve and help every customer.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking.
  • You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning.
  • Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork.
  • In collaboration with other managers, you’ll be planning shift patterns and activities in advance.
  • And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly.
  • Because when our teams work really well together, our customers notice.
  • Who you are
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class.
  • Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well.
  • You’ll ultimately be responsible for making everything as good as it can be.
  • We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • How you can develop
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager.
  • They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more.
  • Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.
  • What we’ll give you
  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • Alongside this, we also offer a great range of benefits for our managers, including:
  • Nightshift premium - up to £4,500 annually for working nights, where eligible
  • 4 night week - our full-time nightshift managers work their hours across 4 nights.
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks.
  • This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
  • Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.

FAQs

What are the working hours for the Customer and Trading Manager position?

The Customer and Trading Manager position operates on a night shift schedule, with full-time hours worked across 4 nights per week.

What is the starting salary for this role?

The starting salary for the Customer and Trading Manager position is £33,000, with an additional nightshift premium of up to £4,500 annually.

Where is this position located?

This position is located at the Enfield Store, Enfield, EN1 1TH.

Is this a permanent position?

Yes, this is a permanent position.

What kind of training can I expect in this role?

You will receive a clear induction and orientation, alongside a training plan specific to your needs, supported by your manager.

What benefits are offered to managers in this role?

Benefits include a nightshift premium, discounts on shopping, free food and drinks, generous holiday entitlement, pension matching, wellbeing support, and access to various colleague networks and special offers.

Who does the Customer and Trading Manager report to?

The Customer and Trading Manager collaborates with other managers and may report to a senior management team within the retail operation.

Do I need prior management experience to apply for this role?

While prior management experience is beneficial, it is not strictly required. This role is suitable for those looking to begin or develop their management career in retail.

What qualities are essential for this position?

Key qualities include the ability to guide, motivate, and inspire a team, strong organizational skills, and a decisive, inclusive approach to management.

How does the scheduling process work for night shifts?

You will collaborate with other managers to plan shift patterns and activities in advance, ensuring smooth operations throughout the night.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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