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Customer and Trading Manager - Nightshift

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Sainsbury's

8d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    Business, Operations & Strategy
  • Chelmsford
  • 5d left

AI generated summary

  • You need retail management experience, team leadership skills, strong organization, customer service expertise, and the ability to work night shifts with effective communication and collaboration.
  • You’ll lead the overnight team, manage in-store operations, oversee restocking and deliveries, plan shifts, and ensure effective handovers for a smooth store operation.

Requirements

  • - Experience in retail management or a related field
  • - Ability to lead and motivate a team
  • - Strong organisational and planning skills
  • - Decisive and inclusive approach to management
  • - Excellent customer service skills
  • - Ability to work night shifts
  • - Willingness to collaborate with other managers
  • - Strong communication skills
  • - Ability to handle operational in-store management

Responsibilities

  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.

FAQs

What are the working hours for the Customer and Trading Manager - Nightshift role?

The working hours for this role are four nights a week, as it is a nightshift position.

What is the salary for this position?

The salary for the Customer and Trading Manager - Nightshift position is £29,250.00, with the potential for an additional nightshift premium of up to £4,500 annually.

Where is the job located?

The job is located at the Springfield Store in Chelmsford, CM2 5PA.

What are the responsibilities of the Customer and Trading Manager during the nightshift?

The responsibilities include leading the overnight team, managing in-store operations, restocking shelves, handling warehouse deliveries, and ensuring customer satisfaction by preparing the store for the day ahead.

Is this a permanent position?

Yes, this is a permanent position.

What kind of benefits can I expect as a nightshift manager?

Benefits include a nightshift premium, discounts on shopping, free food and hot drinks, generous holiday entitlement, a pension scheme, wellbeing support, special offers on various services, and more.

What opportunities for development are available in this role?

There is a clear induction program and a tailored training plan, along with support from management to enhance your skills and prepare for further career opportunities within the company.

What qualities do you look for in a candidate for this role?

We look for candidates who can guide, motivate, and inspire their team, have a decisive and organized approach, and are committed to providing exceptional customer service.

When is the closing date for applications?

The closing date for applications is 14 October 2024.

Are there any specific eligibility requirements for the nightshift premium?

Yes, eligibility for the nightshift premium of up to £4,500 is based on certain criteria outlined by the company.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.