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Customer and Trading Manager - Nightshift

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Sainsbury's

Nov 18

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Peterborough

Requirements

  • Nightshift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.
  • You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
  • This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
  • You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
  • When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
  • There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.

Responsibilities

  • Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
  • Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
  • Because when our teams work really well together, our customers notice.

FAQs

What are the working hours for the Customer and Trading Manager position?

The working hours are fully flexible, covering night shifts that vary from 20:00 until 10:00 am.

What is the salary for this role?

The salary starts from £29,250, with the possibility of an additional nightshift premium of up to £4,500 annually for eligible candidates.

Where is the job located?

The position is located at the Bretton Store in Peterborough, PE3 8DA.

What type of contract is offered for this position?

This is a permanent contract.

What responsibilities will the Customer and Trading Manager have?

You will lead the overnight team, oversee operational in-store management during your shift, manage your team’s performance and time, and ensure a smooth operation for customers and colleagues.

Does the position include any additional benefits?

Yes, the role includes benefits such as a discount card, free food and hot drinks during shifts, generous holiday entitlement, pension contributions, wellbeing support, and opportunities for personal development.

How can I develop within the company?

You will receive a clear induction and training plan tailored to your needs, with support from your manager to help you develop your skills and performance.

Are there flexible working patterns for nightshift managers?

Yes, full-time nightshift managers work their hours across four nights a week.

What kind of support does the company offer for mental wellbeing?

The company provides wellbeing support, including access to emotional support, counseling, legal, and financial advice.

Is previous retail management experience required for this role?

While previous experience is beneficial, this role is also a great opportunity to start or further develop a management career in retail.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.

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