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Customer Engineer, Strategic Accounts, Security, Google Cloud

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Google

25d ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    IT & Cybersecurity
  • Hamburg

AI generated summary

  • You must have a bachelor's degree, 10 years in customer-facing roles with cloud and cybersecurity, fluency in German, and experience with security solutions and architectures.
  • You will demonstrate and validate Google Cloud Security solutions, deliver presentations and demos, support sales opportunities, address technical objections, and travel for customer engagements.

Requirements

  • Minimum qualifications:
  • Bachelor's degree or equivalent practical experience selling security consulting services.
  • 10 years of experience in customer-facing roles with cloud native architecture and cybersecurity.
  • Experience in cybersecurity technical solutions including SIEM/SOAR (EDR, XDR), threat intelligence (threat detection, malware intelligence, attack surface management), or cloud security (CSPM, CWPP, CNAPP, identity/access management).
  • Experience with cloud identity/access management, network security, data security, regulatory compliance frameworks, creating security architectures, and engaging with/presenting to technical stakeholders and executive leaders.
  • Ability to communicate in German fluently to communicate in this customer-facing role.
  • Ability to travel up to 50% of the time.
  • Preferred qualifications:
  • Certification in the Cloud or Security industry.
  • Experience in implementing security solutions for enterprises (e.g., SIEM/SOAR, threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
  • Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
  • Experience in any of these market sectors: Financial Services Industry, Manufacturing, Retail.
  • Ability to speak publicly and deliver technical presentations.
  • Excellent problem-solving, communication, and presentation skills.

Responsibilities

  • Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
  • Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, deliver technical presentations, product and solution briefings, proofs-of-concepts and demos to customers, partners, and stakeholders.
  • Prepare and deliver product messaging in an effort to highlight our solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
  • Travel to customer sites, conferences, and other related events where applicable.
  • Work with Security Sales and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.

FAQs

What is the job title for this position?

The job title is Customer Engineer, Strategic Accounts, Security, Google Cloud.

What qualifications are required for this position?

The minimum qualifications include a Bachelor's degree or equivalent practical experience selling security consulting services, 10 years of experience in customer-facing roles with cloud native architecture and cybersecurity, and the ability to communicate fluently in German.

Is experience in cybersecurity solutions mandatory?

Yes, experience in cybersecurity technical solutions such as SIEM/SOAR, threat intelligence, and cloud security is required.

What are the preferred qualifications for this role?

Preferred qualifications include certification in the Cloud or Security industry, experience implementing security solutions for enterprises, and knowledge of product and solution market trends in cybersecurity.

What languages should candidates be able to speak for this role?

Candidates must be able to communicate in German fluently.

What is the travel requirement for this position?

The role requires the ability to travel up to 50% of the time.

What are the main responsibilities of the Customer Engineer?

Responsibilities include demonstrating Google Cloud Security products, delivering technical presentations, preparing product messaging, and working with Security Sales teams to identify business opportunities.

Where can this position be located?

The preferred working locations are Munich, Germany; Zürich, Switzerland; Berlin, Germany; Frankfurt, Germany; and Hamburg, Germany.

What kind of work environment does Google Cloud promote?

Google Cloud promotes a diverse work environment of respect and inclusion, ensuring equal opportunities to succeed.

Does Google Cloud provide equal employment opportunities?

Yes, Google is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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