Logo of Huzzle

Customer Experience Associate - Liberty Village Branch - (18.75 Hours/Week)

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Toronto

Requirements

  • - Have proven customer service skills through work or community involvement
  • - Are willing to assist in a professional, friendly and efficient manner
  • - Are available to work a flexible schedule
  • - Are comfortable in simple sales situations
  • - Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Responsibilities

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
  • Building strong customer relationships and delivering excellent customer service
  • Uncovering and solving customers’ needs
  • Explaining complicated concepts simply
  • Demonstrating success in a target-based performance environment, as well as contributing positively to a team-oriented work environment
  • Demonstrating an eagerness to learn and determination to succeed

FAQs

What is the job title for this position?

The job title is Customer Experience Associate at the Liberty Village Branch.

How many hours per week is this position?

This position is for 18.75 hours per week.

What are the primary responsibilities of a Customer Experience Associate?

The primary responsibilities include building strong customer relationships, processing transactions, identifying customer needs, fulfilling sales opportunities, and promoting digital banking options.

Is this role customer-focused?

Yes, the role is highly customer-focused, aiming to put customers first and help them achieve their financial goals.

What skills are required for this position?

Required skills include proven customer service abilities, proficiency in simple sales situations, strong technical skills, and the willingness to assist customers in a friendly and professional manner.

What opportunities for professional development does Scotiabank offer?

Scotiabank offers diverse opportunities for professional development, internal training, and support for career growth.

Is a flexible schedule required for this position?

Yes, candidates must be available to work a flexible schedule.

How does Scotiabank support its employees?

Scotiabank provides a competitive compensation and benefits package, recognizes high performance, and supports professional development through meaningful conversations and training.

What should candidates do to apply for this position?

Candidates must apply directly online to be considered for this role.

Is Scotiabank committed to inclusivity?

Yes, Scotiabank values the unique skills of individuals and is committed to creating and maintaining an inclusive and accessible environment for everyone.

Finance
Industry
10,001+
Employees

Mission & Purpose

Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.

Culture & Values

  • Respect

    Everyone is always treated with dignity; diverse backgrounds and experiences are what make us better as a whole.

  • Integrity

    Acting honorably comes first – earning the trust of our customers (and each other) is what matters most.

  • Passion

    We’re enthusiastic about what we do, and want you to feel the same way. Imagine coming in to work, and actually feeling excited to learn!

  • Accountability

    We commit, we take action, and most importantly, we take responsibility for those actions. It’s just the right thing to do.

Get notified when Scotiabank posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?