FAQs
What is the job title for this position?
The job title is Customer Experience Associate, Part-Time.
How many hours per week is this position?
This position is for 18.75 hours per week.
Where is the job located?
The job is located in Southgate, Edmonton, AB.
What are the main responsibilities of a Senior Customer Experience Associate?
Main responsibilities include acting as a lobby leader for customer triage, fulfilling simple sales opportunities, nurturing customer relationships, and providing technology support for mobile banking applications.
What skills are required for this role?
Required skills include strong customer service skills, professionalism, flexible scheduling availability, experience in conducting sales and financial advice, strong technical skills, and previous banking experience is an asset.
Is previous banking experience necessary for this position?
Previous banking experience is considered a strong asset, but not necessarily a requirement.
What opportunities for professional development does Scotiabank offer?
Scotiabank offers a rewarding career path with diverse opportunities for professional development, including meaningful development conversations, support for faster advancement, and internal training to support growth.
What kind of work environment can one expect in this role?
The role offers an inclusive, high-performing culture where teamwork and customer-first attitudes are prioritized.
How does Scotiabank support diversity and inclusion?
Scotiabank values unique skills and experiences, and is committed to creating and maintaining an inclusive and accessible environment for everyone.
What compensation and benefits can employees expect?
Employees can expect a competitive compensation and benefits package.
How should candidates apply for this position?
Candidates must apply directly online to be considered for this role.
Will applicants who are not selected for an interview be contacted?
Only candidates selected for an interview will be contacted.
Is there support available for candidates requiring accommodations during the recruitment process?
Yes, accommodations are available, and candidates should inform the recruitment team if they require any assistance during the recruitment and selection process.
Is a flexible schedule required for this position?
Yes, candidates must be available to work a flexible schedule.