FAQs
What qualifications are required for the Customer Onboarding Strategist position?
A Bachelor’s degree or equivalent practical experience, along with 2 years of experience in sales, account management, media planning, negotiation, and understanding customer needs, is required.
Is experience in the advertising industry necessary for this role?
Yes, experience in business, media account management, or the advertising industry is necessary.
What are the preferred qualifications for this position?
The preferred qualifications include 2 years of experience in the TV or media industry, 2 years of experience working with Google products in a digital agency, the ability to communicate in Kannada, Tamil, Telugu, or Malayalam fluently, and excellent communication skills.
What will my responsibilities be in this role?
Responsibilities include managing a new customer portfolio for successful digital advertising journeys, delivering on customer goals, working cross-functionally with various teams, implementing creative ways to improve customer relationships, and providing strategic advice to advertisers.
Will I need to communicate with clients in languages other than English?
Yes, the ability to communicate fluently in Kannada, Tamil, Telugu, or Malayalam is preferred to support client relationship management in the region.
Is there a focus on handling small- and medium-sized businesses?
Yes, the role involves working with small- and medium-sized businesses (SMBs) to help them grow and succeed through effective digital advertising strategies.
Does Google have an equal opportunity employment policy?
Yes, Google is committed to being an equal opportunity workplace and an affirmative action employer, ensuring equal employment opportunities regardless of various classifications such as race, sex, or disability.
What types of products will I be promoting?
You will promote various Google products while providing performance-enhancing suggestions tailored to the needs of your clients.
Will I be working independently or in collaboration with others?
You will be working cross-functionally with Sales, Product, and Program teams to ensure seamless customer handovers, which involves a high level of collaboration.
Are there opportunities for professional development in this role?
Yes, working with Google provides opportunities to develop your skills and experience while helping businesses grow and innovating within the advertising space.