You need to build relationships, communicate effectively, solve problems, think critically, and have strong excel skills for this role at innocent drinks.

You will plan and forecast product needs, ensuring timely delivery to retailers. Your role is vital in meeting company KPIs and keeping shelves stocked.

Customer Relations

United Kingdom

London

Medium

innocent started with a simple mission: to make drinks that make it easy to do yourself some good. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we’re blending every type of fruit & veg under the sun and selling drinks right across Europe in over 30 different countries. Our range has got bigger along with us, and we now sell juice, kids drinks, coconut water and bubbles (a healthy drink in a can) with loads more innovation to come.

We have great ambitions: to show the world that you can build a successful business that cares about more than just profit, and to leave things better than we find them. We’re proud to call ourselves Europe’s favourite little healthy drinks company, but we’re still growing. And that means we need more brilliant people who share our ambition, to join in with the next, most exciting, part of our story.


Retail & Consumer Goods

innocent drinks

We make healthy drinks and give 10% of profits to charity. Fancy a job?

Here at innocent, we’re on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we’ve gone from selling a few smoothies at a music festival to becoming one of Europe’s biggest drinks companies with around 1,000 people (and the B Corp seal of approval).It’s nice to be able to say things like that but we’re not patting ourselves on the back just yet. We want to show everyone that it’s possible to be a successful business while looking after people and the planet too, so we’re trying to get better in pretty much every way. And that’s where this job comes in.what you'll be doingFancy being one of the most important parts of our Supply Chain team, contributing directly to our company KPIs? As a Customer Operations Specialist you’ll be directly responsible for making sure our retailers have enough products to sell, meaning planning and forecasting what we need and making sure it gets to them on time &amp; in full.you'll have<ul><li>The ability to build strong relationships (both internally &amp; externally) - the foundation of a collaborative supply team is based on the people involved, be it at innocent, our logistics partners, or our retailers.&nbsp;</li><li>Top class communication skills - to make recommendations and sometimes deliver tough messages to our retailers.&nbsp;</li><li>The ability to solve a problem, no matter what's thrown at you.&nbsp;</li><li>Great critical thinking &amp; strong excel skills.</li></ul>you'll get<ul><li>An understanding of how innocent balances the supply &amp; demand sides of its business to deliver products to its retailers day in, day out.&nbsp;</li><li>To be part of a high-performing team that works cross functionally every day.&nbsp;</li><li>A chance to build relationships both internally (across multiple teams) and externally (with our retailers and logistics partners).</li></ul>We want innocent to be a great place to work,&nbsp;so we do lots of stuff to make people feel at home and try to make sure everyone’s career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further.In exchange for helping us do business in the right way, you’ll get a solid&nbsp;rewards package&nbsp;that includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies.We also know that not all our drinkers come from the same background, or think the same – so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.Even if you don’t think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.Probably best to get your skates on though, as we might close this early if we get loads of applications.

Here at innocent, we’re on a mission to make it easier for everyone to get more fruit and veg into their bodies. We started back in 1999 and since then we’ve gone from selling a few smoothies at a music festival to becoming one of Europe’s biggest drinks companies with around 1,000 people (and the B Corp seal of approval).It’s nice to be able to say things like that but we’re not patting ourselves on the back just yet. We want to show everyone that it’s possible to be a successful business while looking after people and the planet too, so we’re trying to get better in pretty much every way. And that’s where this job comes in.what you'll be doingFancy being one of the most important parts of our Supply Chain team, contributing directly to our company KPIs? As a Customer Operations Specialist you’ll be directly responsible for making sure our retailers have enough products to sell, meaning planning and forecasting what we need and making sure it gets to them on time & in full.you'll haveThe ability to build strong relationships (both internally & externally) - the foundation of a collaborative supply team is based on the people involved, be it at innocent, our logistics partners, or our retailers. Top class communication skills - to make recommendations and sometimes deliver tough messages to our retailers. The ability to solve a problem, no matter what's thrown at you. Great critical thinking & strong excel skills.you'll getAn understanding of how innocent balances the supply & demand sides of its business to deliver products to its retailers day in, day out. To be part of a high-performing team that works cross functionally every day. A chance to build relationships both internally (across multiple teams) and externally (with our retailers and logistics partners).We want innocent to be a great place to work, so we do lots of stuff to make people feel at home and try to make sure everyone’s career is shaping up the way they want it to. There are plenty of opportunities to have a go at something new or take things further.In exchange for helping us do business in the right way, you’ll get a solid rewards package that includes a salary (phew), private healthcare, a target-based bonus, and a bunch of other nice things like a day off on your birthday. And yes, you get free smoothies.We also know that not all our drinkers come from the same background, or think the same – so why should we? At innocent, we want to be a great place to work where a diverse bunch of people from all backgrounds can turn up and thrive. When we hire, we want all the juice, bits, and pulp that make you who you are.Even if you don’t think you can tick all the boxes, if the job sounds right for you, come and throw your hat in the ring.Probably best to get your skates on though, as we might close this early if we get loads of applications.

Customer Operations Specialist

Requirements

Responsibilities

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innocent drinks

Mission & Purpose