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Customer Sales Advisor

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Halfords

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need retail customer service experience, a proactive attitude, problem-solving skills, weekend availability, and preferably experience achieving sales targets.
  • You will provide excellent customer service, understand customer needs, solve problems, work flexible hours including weekends, and strive to meet sales targets.

Requirements

  • To be successful in this role you will need:
  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Ideally, some experience of working towards and achieving sales targets

Responsibilities

  • - Delivering great customer service
  • - Helping customers and understanding their needs
  • - Problem solving
  • - Working on a rota basis, including weekends
  • - Working towards and achieving sales targets

FAQs

What experience do I need to apply for the Customer Sales Advisor position?

Ideally, you should have experience delivering great customer service, preferably in a retail sales environment or another customer-focused sales setting.

Is previous retail sales experience required for this role?

While retail sales experience is preferred, other customer-focused sales experience may also be acceptable, making us a likely fit for one another.

What skills will I gain from this job?

You will receive extensive training to build your product knowledge, customer service skills, and practical aspects related to our fitting services, enabling you to wow every customer.

Are there opportunities for career progression within the company?

Yes, we heavily invest in training and support your career development, offering various career paths and progression opportunities within Retail and elsewhere in the Group.

What are the working hours for this position?

The position requires availability to work on a rota basis, including weekends.

Do I need to have experience with sales targets?

While not strictly necessary, some experience of working towards and achieving sales targets is ideal for success in this role.

What discounts and benefits are offered to employees?

Employees can enjoy a variety of rewards and benefits, including store discounts, up to 50% off garage bills at Halfords Autocentre, discounts on breakdown cover, groceries, insurance, holidays, and a range of wellness programs.

Will I receive any financial support or planning resources?

Yes, we offer services like Wagestream, which allows you to access up to 30% of your pay as you earn it and helps you save for the future.

Do I need to wear a uniform for this position?

Yes, you will be provided with a uniform to wear while working.

What is the focus of the company in the coming years?

The company is undergoing rapid growth with a focus on motoring services and electric mobility, positioning itself as the UK's leading retailer of motoring and cycling products and services.

Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.