FAQs
What prior experience is required for the Customer Sales Advisor position?
Ideally, you should have retail sales experience or experience in another customer-focused sales environment.
What skills are necessary to succeed in this role?
You will need experience in delivering great customer service, a proactive approach to customer needs, problem-solving skills, and ideally some experience in achieving sales targets.
What is the work schedule for this position?
The position requires availability to work on a rota basis, including weekends.
What kind of training will I receive if I am hired?
We provide extensive product knowledge and skills training to help you effectively demonstrate and explain our products and fitting services.
What benefits and rewards can I expect as a Customer Sales Advisor?
You can enjoy various benefits, including store discounts, employee discounts, a wellness program, life assurance, a uniform, options to participate in our Sharesave scheme, and access to financial planning tools, among others.
Is there an opportunity for career progression in this position?
Yes! We invest heavily in training and support your career development, allowing you to progress at your desired pace, whether within retail or elsewhere in the Group.
What discounts are available to employees?
Employees enjoy a 25% discount on most products across Halfords and Tredz, up to 50% off garage bills at Halfords Autocentre, and various discounts on groceries, shopping, holidays, and more.
Do you offer any health and wellness programs?
Yes, we have an employee wellness program offering free, independent, confidential support and counseling 24/7, along with a health cash plan for healthcare costs.
Is there a uniform requirement for this role?
Yes, a uniform will be provided as part of your employment.
What is the focus of the company at this time?
We are rapidly growing our business with a focus on motoring services and electric mobility, striving to lead in the retail of motoring and cycling products and services.